Google's Apps Migration for Microsoft Outlook Failures
Hello,
I am attempting to import a users emails into Google Apps. I have done this for a couple others and never had this issue. The user only have 1 Outlook Profile with 3 emails configured to go into it. Every time I run the migration tool I receive: "This typically occurs when Outlook has too many profiles. To resolve this issue, reduce the number of profiles to 10 or fewer." . I have used: Google Apps Toolbox Analyer with multiple zipped log files. I have enable permissions for EVERYONE to have read and write to the entire folder expecting, that might be an issue however to no avail.
Please help.
I am attempting to import a users emails into Google Apps. I have done this for a couple others and never had this issue. The user only have 1 Outlook Profile with 3 emails configured to go into it. Every time I run the migration tool I receive: "This typically occurs when Outlook has too many profiles. To resolve this issue, reduce the number of profiles to 10 or fewer." . I have used: Google Apps Toolbox Analyer with multiple zipped log files. I have enable permissions for EVERYONE to have read and write to the entire folder expecting, that might be an issue however to no avail.
Please help.
ASKER
Same issue unfortunately. I even gave All permissions to this user and Everyone as well. I confirmed that there was only one copy of gsync32.dll as well.
Just for test purposes, try the migration process from the same PC but from an account with administrator rights
You can copy the Outlook data from the user's profile into administrator profile for better results
The results will show if the permissions is the matter of the errors
You can copy the Outlook data from the user's profile into administrator profile for better results
The results will show if the permissions is the matter of the errors
ASKER CERTIFIED SOLUTION
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We generally recommend running cal and contacts first, then mail as a standard practice, especially if the outlook client has multiple profiles.
ASKER
The reason that I am selecting my answer as the solution is because at the end of the day it is what worked. This is my first time doing this and just want to share the knowledge. I gave it a B because while it worked and a cause was found it wasn't in the intended scope of the procedure.
Another explanation to your error
Microsoft Outlook is unable to load the correct gsync32.dll file. Please verify that the only copy in your system is either under the C:\Program Files\Google\Google Apps Sync directory or C:\Program Files (x86)\Google\Google Apps Sync directory and that the running user has permission to execute it.
Check again the permissions
More details you can find here:
https://support.google.com/a/users/answer/2648925?hl=en