sunhux
asked on
iPhone 5 can't be charged : what's the likely cause & the urgent critical things to do now
My teenager's iPhone 5 can't be charged & it still has about 60% battery left:
it's not the charging cable's problem because this same cable can still charge
another phone (borrowed from a relative).
She 'synced' her iPhone 5 to her Macbook a few days ago so I told her to
forward her important school assignments etc to her gmail. The very same
port used to charge is also the USB port, I guess, so I can't backup her
phone to my Windows XP's iTunes
I'm no iPhone user, so appreciate if anyone can respond quickly:
a) how can I backup her phone fully via the Wifi (which is still working)
b) anything I can do to fix the charging (ie DIY repair)?
A nearby shop is going to take a week to repair the phone & she can't
live without the phone for more than 2 days.
One online link suggests removing the microSIM & clean it: I've done
that but no joy. Have also tried various cables to see if it's due to
the lighting cable's contact not good but no joy
it's not the charging cable's problem because this same cable can still charge
another phone (borrowed from a relative).
She 'synced' her iPhone 5 to her Macbook a few days ago so I told her to
forward her important school assignments etc to her gmail. The very same
port used to charge is also the USB port, I guess, so I can't backup her
phone to my Windows XP's iTunes
I'm no iPhone user, so appreciate if anyone can respond quickly:
a) how can I backup her phone fully via the Wifi (which is still working)
b) anything I can do to fix the charging (ie DIY repair)?
A nearby shop is going to take a week to repair the phone & she can't
live without the phone for more than 2 days.
One online link suggests removing the microSIM & clean it: I've done
that but no joy. Have also tried various cables to see if it's due to
the lighting cable's contact not good but no joy
ASKER
The phone is 1.5 years old, so it's out of warranty
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
NoBus's video scares me to death!!
Way fiddly.
Way fiddly.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Just got the phone fixed in less than 1 hour for $30: there's something
stuck in the lightning port. The shop also insisted that original Apple
cable be used
stuck in the lightning port. The shop also insisted that original Apple
cable be used
Good result!!! Happy daughter!!
ASKER
clean but it did not help: then by pressing the lightning cable
downwards while it's inserted, it charged the phone.
So I guess it's poor contact inside the phone's lightning port:
can this be easily fixed?