Tom-J-Lael
asked on
Office 365 OneDrive app - OfficeFileCache extremely large
I have an issue where on of my client's PC's, the officefilecache directory stored in c:\users\user\appdata\loca l\microsof t\office\1 5.0 has grown to 300+GB , with the majority of that being 1 or 2 .FSD files.
I have no idea why this is happening. The files that the person is trying to sync don't even amount to 10GB, so I'm baffled as to how/why these FSD files are growing so large.
I have no idea why this is happening. The files that the person is trying to sync don't even amount to 10GB, so I'm baffled as to how/why these FSD files are growing so large.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
To see what's causing the problem in a DOWNLOAD sync, you just need to click the "view sync problems" by clicking on the OneDrive icon in the task bar: http://rdsrc.us/GWsmGm
You can view a list of files waiting to sync UP to Office365 in the Microsoft Office Upload Center
You can view a list of files waiting to sync UP to Office365 in the Microsoft Office Upload Center
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Jeffrey,
Hate to burst your bubble but there was one .FSD file that was at least 300+GB, though I've since deleted those old cache folders and had them be recreated because my client's HD filled up, twice.
There's only one user accessing the local documents. We're talking a 2 computer network here. Goal is to eliminate their on-site SBS server as a whole.
The total amount of data being stored on the server in terms of file shares was somewhere between 15-20GB. Their entire exchange data store was 5GB. There's obviously no need to spend the money to replace the physical server, but so far I'm not too impressed with O365's solution for document collaboration.
Hate to burst your bubble but there was one .FSD file that was at least 300+GB, though I've since deleted those old cache folders and had them be recreated because my client's HD filled up, twice.
There's only one user accessing the local documents. We're talking a 2 computer network here. Goal is to eliminate their on-site SBS server as a whole.
The total amount of data being stored on the server in terms of file shares was somewhere between 15-20GB. Their entire exchange data store was 5GB. There's obviously no need to spend the money to replace the physical server, but so far I'm not too impressed with O365's solution for document collaboration.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I ended up working with Microsoft support on this issue. They helped me sort out a couple of issues. One undocumented issue (though I don't know was causing the FSD file to be 300GB) was that the OneDrive app will not sync files or folders with a size of 1KB or smaller.
Another issue clogging up the syncing was I was not aware of the number of files limit per document library. Seems like a pretty silly limitation, and any sized business looking to migrate their mapped network drives into sharepoint online would surpass in a heartbeat.
Lastly, I think that the fact that there were some .PST files in the OneDrive directories were causing the issue.
Another issue clogging up the syncing was I was not aware of the number of files limit per document library. Seems like a pretty silly limitation, and any sized business looking to migrate their mapped network drives into sharepoint online would surpass in a heartbeat.
Lastly, I think that the fact that there were some .PST files in the OneDrive directories were causing the issue.
There also appears to be a problem related to win 64 bit versions. I solved a client problem by reducing the number of days to keep in O365 upload centre. There is a facility to clear the cache in that program.
ASKER