Solved

Exchange 2013 12 Services not starting up can some kind indeviduel handhold me troubleshooting this

Posted on 2014-03-29
19
258 Views
Last Modified: 2014-05-18
Hi Guys,

First let me start my saying I am not a Exchange admin my area is VMware.  I have a vanilla Server 2012 box that has been my AD lab and mail server for the past couple of years.  All updates have been disabled and to be honest its always simply sat their untouched just nicely working until today :(

Now its booting and I can see 12 services are failing to start, and the attached messages in the event log.  To be honest this is not my area of expertise and really I don't have the skills/knowledge to troubleshoot this.  I am hoping some kind soul can give me a hand and in turn teach me how.
logs.PNG
services.PNG
0
Comment
Question by:lukeglazebrook
19 Comments
 

Author Comment

by:lukeglazebrook
Comment Utility
Ok it would appear DNS is also broken :(
DNS.PNG
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Found this credentials error too, strange I haven't been tinkering with any credentials
credentials.PNG
0
 
LVL 34

Expert Comment

by:Seth Simmons
Comment Utility
have any passwords changed?  you said it was up for a long time so if a service was running with a certain account and the password changed and didn't update the service property credentials then you would see things fail either when restarting the service or the server
0
 
LVL 30

Expert Comment

by:Gareth Gudger
Comment Utility
Is DNS and your Domain Controller functional? Can your Exchange server ping/resolve the DNS server or Domain Controller?
0
 

Author Comment

by:lukeglazebrook
Comment Utility
have any passwords changed?  you said it was up for a long time so if a service was running with a certain account and the password changed and didn't update the service property credentials then you would see things fail either when restarting the service or the serve

@Seth I totally agree mate it does imply a password has changed but for the life of me I cant imagine how/why, I haven't changed anything.
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Is DNS and your Domain Controller functional? Can your Exchange server ping/resolve the DNS server or Domain Controller?

@diggisaur

The This box hosted literally everything mate, DNS was working on it but seemingly not any more I now get an error when I open up the management tool.  The Exchange server is the DNS server etc

p.s  

Although this is only a lab the content of the mail server has some fairly life critical data on it not just my own:(  In addition I now need to learn Hyper-v for work and this was what my lab is based around and I have an exam soon

:(
0
 

Author Comment

by:lukeglazebrook
Comment Utility
If it could give you guys a clue I would say that unfortunately I have had a lot of power cuts recently and as a consequence a few of non-graceful shut-downs of my storage and ESXi host however everything else has been fine.
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Going to export my logs give me a few minutes...
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Do any of these help?  They have been compressed with 7zip so you will have to rename the extension .7z or maybe .zip if winzip can read it too?
Logs.txt
0
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

 
LVL 34

Expert Comment

by:Seth Simmons
Comment Utility
now that you have added your event logs, it's making a little more sense.  it looks like AD is hosed.  with the power issues, etc. that you cited the database is likely corrupt from directory services log event id 467 and 1126 (The directory service encountered an internal failure.)

do you have a good, fairly recent backup?
0
 
LVL 24

Expert Comment

by:Mohammed Khawaja
Comment Utility
Problem is with DC.  Can you login to the DC and run dcdiag.exe and post the logs.
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Guys update...

I built out a new DC and Exchange server took the opportunity to upgrade.  Can you guys tell me of a nice easy method I could use to get the mailbox data out in the form of PST's ?

If I can get PST's then I can inject the old data into the new users mailboxes that I have created.  I vaguely recollect Xmerge was the tool in 2003 but I suspect things have moved on.  Would like something GUI based preferably.
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Unfortunately  my backup strategy using Vmware Data Recovery somewhat relied on AD LOL!

I feel like a right nugget now
0
 
LVL 34

Expert Comment

by:Seth Simmons
Comment Utility
yeah exmerge is very old
they included cmdlets for exporting data in recent exchange versions but is useless if the databases can't be mounted
0
 

Author Comment

by:lukeglazebrook
Comment Utility
yeah exmerge is very old
they included cmdlets for exporting data in recent exchange versions but is useless if the databases can't be mounted

Can I do it without mounting it mate?
0
 

Author Comment

by:lukeglazebrook
Comment Utility
Problem is with DC.  Can you login to the DC and run dcdiag.exe and post the logs

See attached output mate
DCDiag.PNG
0
 
LVL 34

Expert Comment

by:Seth Simmons
Comment Utility
0
 

Accepted Solution

by:
lukeglazebrook earned 0 total points
Comment Utility
Server was rebuilt in the end due to time constraints.  At the time there were no comments/leads to follow up on.
0
 

Author Closing Comment

by:lukeglazebrook
Comment Utility
erver was rebuilt in the end due to time constraints.  At the time there were no comments/leads to follow up on.
0

Featured Post

How does your email signature look on mobiles?

Do your employees use mobile devices to reply to emails? With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices.

Join & Write a Comment

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now