?
Solved

Windows hanging at startup

Posted on 2014-03-29
5
Medium Priority
?
367 Views
Last Modified: 2014-03-31
My sister in law removed her battery while the laptop was shutting down. Now it hangs at startup. I have tried "Startup Repair" and "Last Known Good Configuration", but they seem to be hanging as well. Do they normally take a while? Is there a different way to repair the startup files?
0
Comment
Question by:nawright16
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 25

Accepted Solution

by:
Tony Giangreco earned 2000 total points
ID: 39964458
Try booting into safe mode and check event viewer and device manager for errors.
0
 
LVL 18

Expert Comment

by:web_tracker
ID: 39964524
The operating system files were most likely damaged by forcing the laptop to shutdown immediately by removing the power source. If you can access the drive and back up the data, then you could try to do a factory restore. To back the users important data such as documents and pictures you can try booting up with a disc such as the ultimate boot disc, then once you access the drive back up data from the drive to external media such as a thumb drive.  Then if there is a recovery partition on the drive you will boot to the recovery partition then start the factory restore.
0
 
LVL 93

Expert Comment

by:nobus
ID: 39964609
best run a startup repair :
http://www.sevenforums.com/tutorials/681-startup-repair.html
boot from your install DVD, and follow the screens
0
 
LVL 16

Expert Comment

by:joinaunion
ID: 39965479
When you choose repair my computer is command prompt offered to you as a choice?
If it is open it up then type in chkdsk /f

If it's not a option then follow Nobus's link select command prompt and type in above.

What type of laptop model number?
0
 
LVL 93

Expert Comment

by:nobus
ID: 39966669
nawright  - could you plse share the solution, or problems found with us?
0

Featured Post

Supports up to 4K resolution!

The VS192 2-Port 4K DisplayPort Splitter is perfect for anyone who needs to send one source of DisplayPort high definition video to two or four DisplayPort displays. The VS192 can split and also expand DisplayPort audio/video signal on two or four DisplayPort monitors.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question