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Win 7 Pro 64-bit - PeachTree Client Install - Fail to recognize data (Company) folder

Posted on 2014-03-30
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Last Modified: 2014-04-05
Have Peachtree Quantum 2014 installed on the server and five clients already is using the data in the company folder.   Trying to deploy two new Win 7 64 bit PCs but during installation not recognizing \\server\peachw\company folder.   It says 'Not valid company data'.  Anyone has come across this scenario? I already have a Win 7 32bit accessing the data on the \\server\peachw\company folder.   Help!!!
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Question by:wgroup
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9 Comments
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964896
You get this error when the user trying to connect has no or read only rights only. Have a check at permissions.
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Author Comment

by:wgroup
ID: 39964910
I logged in as Domain\Administrator on the PC to install Peachtree/Quantum.   Tried with the user logged in.  This user already access the Company folder from her Win 7 32-bit PC.  Still the installer does not recognize the folder.
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LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964915
Please compare DATAPATH= in the PPAxxx.ini on the x86 box that is working and feed this UNC to the installer that breaks. What does it do?

Not working? please confirm the user can browse to this path and create a tekst file, modify and delete it, can he or she do this?
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Author Comment

by:wgroup
ID: 39964932
I could not find PPAxxx.ini in the 486 PC.

Logged in as the user, I was able to create a file, change the filename and delete it as well.
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LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964943
ok so permission are set right.

the peachtreexxx.ini should be , to my understanding, located here

¿32-bit Windows: C:\Program Files\Common Files\Peach
¿64-bit Windows: C:\Program Files (x86)\Common Files\Peach
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LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964953
Cool, so now we know what to check... On the 32 bit box check the datapath used there and copy it to the new box.
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Author Comment

by:wgroup
ID: 39964950
Thank you, on 64-bit PC, the filename is peachtree210.ini.   The UNC path in this file is what I am using during installation but installer not recognizing the folder.
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Accepted Solution

by:
wgroup earned 0 total points
ID: 39966821
Found the solution through Sage Community.

If you are receiving this error message during installation, Answer ID 10207 should walk you through the steps of correcting this.

What worked was installing as a standalone application, and modifying the datapath in the peachtree120.ini file in the ..\program files (x86)\common\peach folder.
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Author Closing Comment

by:wgroup
ID: 39979866
KathleenF at Sage Community provided the solution, tested and verified.
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