?
Solved

Win 7 Pro 64-bit - PeachTree Client Install - Fail to recognize data (Company) folder

Posted on 2014-03-30
9
Medium Priority
?
1,420 Views
Last Modified: 2014-04-05
Have Peachtree Quantum 2014 installed on the server and five clients already is using the data in the company folder.   Trying to deploy two new Win 7 64 bit PCs but during installation not recognizing \\server\peachw\company folder.   It says 'Not valid company data'.  Anyone has come across this scenario? I already have a Win 7 32bit accessing the data on the \\server\peachw\company folder.   Help!!!
0
Comment
Question by:wgroup
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964896
You get this error when the user trying to connect has no or read only rights only. Have a check at permissions.
0
 

Author Comment

by:wgroup
ID: 39964910
I logged in as Domain\Administrator on the PC to install Peachtree/Quantum.   Tried with the user logged in.  This user already access the Company folder from her Win 7 32-bit PC.  Still the installer does not recognize the folder.
0
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964915
Please compare DATAPATH= in the PPAxxx.ini on the x86 box that is working and feed this UNC to the installer that breaks. What does it do?

Not working? please confirm the user can browse to this path and create a tekst file, modify and delete it, can he or she do this?
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 

Author Comment

by:wgroup
ID: 39964932
I could not find PPAxxx.ini in the 486 PC.

Logged in as the user, I was able to create a file, change the filename and delete it as well.
0
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964943
ok so permission are set right.

the peachtreexxx.ini should be , to my understanding, located here

¿32-bit Windows: C:\Program Files\Common Files\Peach
¿64-bit Windows: C:\Program Files (x86)\Common Files\Peach
0
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39964953
Cool, so now we know what to check... On the 32 bit box check the datapath used there and copy it to the new box.
0
 

Author Comment

by:wgroup
ID: 39964950
Thank you, on 64-bit PC, the filename is peachtree210.ini.   The UNC path in this file is what I am using during installation but installer not recognizing the folder.
0
 

Accepted Solution

by:
wgroup earned 0 total points
ID: 39966821
Found the solution through Sage Community.

If you are receiving this error message during installation, Answer ID 10207 should walk you through the steps of correcting this.

What worked was installing as a standalone application, and modifying the datapath in the peachtree120.ini file in the ..\program files (x86)\common\peach folder.
0
 

Author Closing Comment

by:wgroup
ID: 39979866
KathleenF at Sage Community provided the solution, tested and verified.
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hi, I've just fixed a problem with Sage 50 Accounts 2010 crashing when creating a new Company.  I've spent nearly 4 hours on it including three calls to the Sage helpdesk (they didn't work it out in the end - I did!) ... so I thought I'd share th…
If you need to import sales transactions from another system into Microsoft Dynamics GP as Sales Order Invoices, you may need to store some additional data related to the customer, the transaction, or the line items.  Even if your company is manuall…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question