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Eseutil /mh - database is locked or in use

Hi,

Recovering from Exchange failure.  We have DB backup and all logs.  I want to perform soft recovery  using:

eseutil /r e00 /l "E:\Exchange Logs" /d "D:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group"

But I don't know which logs are required.

So I try and run eseutil /mh but it says:

Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access fi
le, the file is locked or in use) after 20.30 seconds.

How can I 'unlock' so I can run /mh and see which log files are required??
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dankilleen
Asked:
dankilleen
1 Solution
 
suriyaehnopCommented:
Are you running the /eseutil on Exchange server? Is particular mailbox database you want to verify /mh mounted?

To run eseutil, make sure the information store is stopped. If you can't stop IS then dismount the particular mailbox database and copy to another server, copy BIN folder to that server as well.

Run eseutil from the another sevrer
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Marshal HubsEmail ConsultantCommented:
If you are getting jet error while running ESUTIL, then it means that your exchange file is severely corrupt or damaged and in that case ESUTIL would not work. In that case, you can try any third party tool to repair and recover your data from corrupt exchange database file. I would like to recommend one such most trusted tool when it comes to exchange database recovery - Stellar Phoenix Mailbox Exchange Recovery tool, which can restore the inaccessible user mailboxes by repairing the corrupt or damaged edb files easily. You can find more details about this tool by clicking here
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dankilleenAuthor Commented:
Kind of helped - we had to run eseutil on a different server from a backup copy
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