• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 822
  • Last Modified:

Help!!! Ad Choices Malware Annoyance

Hi all,

My laptop is invaded by something called "Ad Choices". It really gets on my nerves. I have McAfee and thought that it was supposed to stop intrusions like this. How do I get rid of the annoying program.

Thanks
0
pcwizz1
Asked:
pcwizz1
1 Solution
 
JohnBusiness Consultant (Owner)Commented:
Download process explorer from Microsoft, install it and run it. Once running, do you see an alphanumeric process under "explorer"?  If so, kill that process, do not restart, and then download and run Malwarebytes (malwarebytes.org). That should get rid of the problem.
0
 
Sikhumbuzo NtsadaSenior IT TechnicianCommented:
You can also disable the add-on, here are the steps in Internet Explorer.

IE > Internet Options > Programs > Manage add-ons

Select the add-on and disable it.
0
 
jerseysamCommented:
Run malwarebytes
0
 
Tony GiangrecoCommented:
Here is a comprehensive list of items to check:

1. Go to All programs, Administrative Tools, Event Viewer. Check the System and Application sections for errors that may be causing your problems.

2. Install Process Explorer to find out what runs at startup
http://technet.microsoft.com/en-us/sysinternals/bb896653

3. If you haven't also ready checked for Viruses, update your virus definitions and run a Full Scan, deleting all virus and spyware detected

4. If you don’t have any Anti Virus installed, here are a few free ones to try:
http://www.avg.com
http://www.avast.com/en-us/index
http://windows.microsoft.com/en-us/windows/security-essentials-download
http://www.bitdefender.com/solutions/free.html

5. If spyware is found, download and run these free anti spyware apps
www.malwarebytes.org
www.superantispyware.com
www.hitmanpro.com

6. Run a Disk Cleanup: Start, All Programs, Accessories, System Tools, Disk Cleanup.
Include Temporary Internet Files and Temp files

7. Run Error Checking: Start, Computer, right click  on C:\, Tools, Error Checking.
Select "Automatically fix file system errors" and click start

8. Check for all programs that start at Boot: Start, Run, type MSCONFIG, on the startup tab, review the programs listed. Uncheck anything that should not run on startup

9. Defrag all hard drives: Click My Computer, right click the C drive, click Tools, Disk Defragmenter, Click Analyze to check the amount of fragmentation or Defrag to run the process. You repeat this per drive.

General Maintenance to keep your pc up to date
1. Run Windows Update and select all Microsoft updates and security patches

2. Update your Pc's System Bios

3. Update your drivers: Motherboard Chipset, Network Adaptor, Video, Audio & Printers
0
 
Mohammed HamadaSenior IT ConsultantCommented:
Hi,

Please use the following link for removal.
http://www.bleepingcomputer.com/forums/t/502687/adchoices-spyware/
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

WEBINAR: 10 Easy Ways to Lose a Password

Join us on June 27th at 8 am PDT to learn about the methods that hackers use to lift real, working credentials from even the most security-savvy employees. We'll cover the importance of multi-factor authentication and how these solutions can better protect your business!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now