Recently one of my client companies facing the network printing issue, they said since last Friday they have facing the printing issue and after they restart the printer then re-print again then can print. But after a while the problem will coming back. Please advice
1. All the client Pcs is map the printer as local printer (TCP-IP)
2. I can see the job queue in the print status printing status but nothing comes out from printer
3. From the printer I checked the log and the error is showing error code #857
4. We already call support to canon and they already onsite and conclude is network issue and said that not the printer issue.
5. After I restart a network switch then try to print okay but if select send many document some document is come out and some not.