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windows explorer to be using asa smart tunnel

Posted on 2014-03-31
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Last Modified: 2014-04-08
i can configured RDP using Smart tunnel but now i want users open their windows explorer and they should be able to access the inside network files

can it be done ?
what are the steps i need to allow explorer to go from the tunnel ?
shall i just add the application and map the drives ?

Please help
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Question by:mohannitin
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9 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 39966380
You should be able to open Windows Explorer, Tools, Map Network Drive and access your files. I do that through VPN tunnels all the time.

If you have difficulties:

1. Ping the IP address of the remote site to make sure you can see it.
2. Map the network driver by IP address of the remote site in case you have DNS issues.
3. Check firewall settings as firewalls can block connections.
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Author Comment

by:mohannitin
ID: 39966428
are you referring to  VPN client or any connect VPN, because i am talking about web-VPN

and using smart tunnels.
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LVL 93

Expert Comment

by:John Hurst
ID: 39966432
I have not heard of smart tunnel. Any tunnel I have ever used is an encrypted VPN tunnel.
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Author Comment

by:mohannitin
ID: 39967002
smart tunnels in web VPN

Please see the screen shot.
i have allowed RDP to use the smart tunnel but want windows explorer should be able to browse internal network

User experience :
loginto https://firewall external ip/
tunnel get auto started
minimize the internet explorer window
open RDP( mstsc.exe) loginto the internal desktop /server using windows application : no java no applet no active x

no need to install any application on client PC like cisco vpnclient or any connect software.

Please help i want windows explorer should be able to access the internal network.
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LVL 93

Expert Comment

by:John Hurst
ID: 39967094
The screen shot does not get any useful information.

For the internal network you wish to use, try the following:

NET USE Z: \\IP_of_internal_network\folder

What answer do you get?
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Author Comment

by:mohannitin
ID: 39968906
no , it didn't work
i can not ping the internal host but when i use RDP i can loginto the internal devices

i have implemented ssl  web vpn and using smart tunnel
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LVL 93

Expert Comment

by:John Hurst
ID: 39968941
Make sure you have different subnets on each end.

Make sure the VPN (SSL) settings are the same on each end.

Check firewalls carefully on each end (allowing the IP ranges being used) because firewalls can block pings.
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Author Comment

by:mohannitin
ID: 39968961
sorry its a web VPN : i am not assigning an ip address to users PC
they just have web interface via browser
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LVL 93

Accepted Solution

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John Hurst earned 500 total points
ID: 39969084
The inability to ping a remote system is firewall, DNS or other like setting. Impossible to know which one, but those are the settings that affect Ping.
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