Solved

Quick and easy question about Avaya IP Office

Posted on 2014-03-31
1
266 Views
Last Modified: 2014-04-01
I just added a new set of DID's, added the extensions, call routes and users but my existing numbers have this small red icon next to the name in the user list where my new extensions do not. I went through every user setting they match but cant find anything to explain what this little icon means. Any help would put my mind at ease. Thanks

I attached a picture with the icon in question.
IPOffice.JPG
0
Comment
Question by:gwbmcse
1 Comment
 
LVL 17

Accepted Solution

by:
JRSCGI earned 500 total points
ID: 39969436
According to my IP Office guy, the red icon is for a Hotdesk user
The user can login on any extension using the shortcode *35*XXX*PWD#
XXX  = extension number
The password is under:  user> telephony> supervisor setting> login code

If the user has never logged in, this can trigger the "absence" of the icon.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How can I configure VoIP.ms to use multiple outgoing "lines" or "channels" 2 86
Analog Phone 2 79
Making Cisco Phones More Resiliant to High Latency 3 71
Cisco VOIP 7941 6 106
Ever wanted to query Cisco Call Manager CDR records from MS SQL Server? Here's how! CUCM can be configured to upload a CDR file to a given FTP server every minute. This article will show you how to set this up, schedule the import of this data an…
Almost all Internet protocol telephones have built-in switches at the back that allow you to connect your personal computer to one port and use the other port to connect your phone to to a Cisco switch.   Why we need to connect the PC to the pho…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question