Hi there --
I have a reoccurring issue with Outlook 2010 and Comcast email. The os is windows 7 x64.
This user currently has Outlook 2010 and has an exchange email account configured in Outlook 2010 for business. She also has a second comcast email account configured in her Outlook2010 as well, for personal use.
For some reason, the comcast email address has started to recently freeze up Outlook. If you delete an email or try to open an email, it will randomly just freeze up. It is not every time you delete or open an email. It is only the comcast email account that is doing this. Outlook works perfectly fine when the comcast email is removed from it. Outlook will completely freeze up and force quitting doesnt even work. Even when you are able to get Outlook closed, the computer will then get stuck on the log off phase when trying to reboot the machine. You have to hard shut it down.
This was working fine the prior week and is an issue as of this past week and today. I confirmed all settings were correct for the POP3 this is how its configured
. I also tried disabling IPv6 (i read somewhere to try that.) On Sunday, when I did that and put the comcast email back in, it was working perfectly fine. I deleted some emails, sent test emails. Tried again a few hours later, no problems. Now today, she logs back in, opens outlook, goes to delete an email and the entire thing is back to square one.
This is a high priority issue because it is our CEO and she can't go without having her personal email being configured into her corporate outlook...