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SharePoint OpenDocuments class Missing from Workstation

Posted on 2014-03-31
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One of your user had their workstation reimaged recently and is now unable to open Office 2010 document in Sharepoint 2010. I compared my workstation which is working to their and noticed the "SharePoint OpenDocuments class" was missing am I correct that this add-on gets installed when Office 2010 is installed and the only way to fix it is by running a repair?
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Question by:compdigit44
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QPR earned 2000 total points
ID: 39967780
Yes. Look at the users add-ons to see if the add-on is listed but not enabled. If so then enable it. If not then do a repair of office.
Control panel - programs and features - office - change - repair
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by:compdigit44
ID: 39967884
The user ended up upgrading their version of IE from 8 to 9 and the issue was correct. So back to my questoin is the installed as part as MS Office if not what then?
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by:QPR
ID: 39967929
Yes the add-on is part of an MS Office installation
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