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Exchange 2013

Posted on 2014-03-31
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Last Modified: 2014-04-03
when I setup out look on our new exchange 2013 server the server name comes across as "7286480f-e34b-4814-887c-92f0860ddebe@mymail.com"

We moved over from exchange 2007 but i was a new server not an upgrade and we have not yet downgraded the old server.

Also in order to get outlook to connect we have to put in the old servers name that it grabs the new servers name but then saves it as "7286480f-e34b-4814-887c-92f0860ddebe@mymail.com"
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Question by:AltaPac
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Expert Comment

by:Simon Butler (Sembee)
ID: 39967031
That is the correct behaviour on Exchange 2013.
Each user has a unique end point.

You need to get Autodiscover to work, rather than trying to configure the clients manually. Autodiscover isn't really an optional feature - you could get away without it on Exchange 2007, but on 2013 you need it to work.

Have you attempted to use Autodiscover rather than manual configuration?

Simon.
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Author Comment

by:AltaPac
ID: 39967069
Yes AutoDiscover is not working
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Simon Butler (Sembee) earned 2000 total points
ID: 39967083
In what way?

The most common reason for Autodiscover not working is SSL certificates, and then DNS resolution issues.

Internally, the clients will query the value of

get-clientaccessserver | select identity, autodiscoverserviceinternaluri

The host name listed must
a. Resolve to the Exchange server INTERNALLY.
b. Be listed on the SSL certificate

The SSL certificate must also be trusted.

If any of those fail, then that will cause you problems. As you are migrating, the value on both servers can be the same and point to Exchange 2013.

Simon.
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Author Comment

by:AltaPac
ID: 39967092
Okay I am in the middle of getting a cert from godaddy for the server so maybe this will fix our issues.
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Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 2000 total points
ID: 39967159
Make sure that you configure the host names and the DNS records correctly, because you cannot use the internal server name on the SSL certificate.

Simon.
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