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Problem to Sync Nokia Lumia 520 with Exchange 2010

Posted on 2014-03-31
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Last Modified: 2014-04-29
Hello Team

I'm trying to configure an email on the nokia Lumia 520 with my exchange Server but i have an error during the sync process error code : 80072F30

What does that error mean?
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Question by:gazambey
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Simon Butler (Sembee) earned 2000 total points
ID: 39967274
You have seen the Nokia article on this?

https://expertcentre.nokia.com/en/articles/faqs/Pages/Error-Code-80072F30-when-Synchronizing-Mailbox-on-Windows-Phone-8.aspx

The most common reason though is a problem with the SSL certificate configuration. Do you have a trusted SSL certificate on the server?

Simon.
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Author Comment

by:gazambey
ID: 39967901
Hello SImon

I have a  Windows certificate configured on the server is it the same certificate used with Outlook anywhere?

If that is the case What should i do with ? install it on the phone ? how?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39969527
So you don't have a trusted commercial certificate installed?
If you are using a self signed certificate then that isn't supported for use with either Outlook Anywhere or ActiveSync and you should deploy a trusted certificate instead.

No idea on how to install a certificate on that device as I never use self signed certificates for any of my deployments.

Simon.
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