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Using custom form in outlook 2010 to send an email arrives empty

Posted on 2014-03-31
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Last Modified: 2014-04-01
Hi guys,

I have seen a lot of information on the web to publish a custom form, but must be something wrong or I left a step, I already create and publish a form, when I pull it, write something on it and send by email, it arrives empty only the subject is visible.

When I send the email, it arrives empty without controls and information, but the form goes to my Draft Folder.

I'm using Outlook 2010.

Please any advice?
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Question by:elm9999
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7 Comments
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 39969343
What version of IE are you running, and what OS?  IE11 caused a *LOT* of problems for people.
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Author Comment

by:elm9999
ID: 39969623
I'm using IE11 and Windows 7 64 bit.
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LVL 15

Accepted Solution

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jrhelgeson earned 1500 total points
ID: 39969660
Can you try removing IE11?
There are lots of questions on EE regarding outlook sending empty messages, or partial messages where IE11 was the culprit.
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Author Comment

by:elm9999
ID: 39969686
Sure.

I'll do it
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Author Comment

by:elm9999
ID: 39969720
Ok I already uninstall it, now it is IE9.

I just send an email to myself and arrives, when I open it, appears the Message icon active on the toolbar, the message is blank.

If I copy the form items on P2 on design page, then when i send the message, appears another icon "P.2" on toolbar, when I click on it, I can see the form with data.

So do I have to copy the same controls of the message page to a P2 page?

I that right?
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LVL 15

Expert Comment

by:jrhelgeson
ID: 39969763
Yes
0
 

Author Comment

by:elm9999
ID: 39969782
Ok, so I just going to create the form on the P2.

Thank you so much jr. I really apreciate it.
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