Solved

FTP Connection - Windows 7

Posted on 2014-03-31
8
382 Views
Last Modified: 2014-04-03
Have deployed new Windows 7 workstation to user.  This user uses an FTP site to move files back and forth with a vendor.  ftp.companyname.com

On my PC, I can launch this right from Windows Explorer address bar.  I just type in ftp.companyname.com and it brings up a credentials window, I login, and then I'm presented with the folders to drop files into and take files out of.

On this particular user, it just doesn't work.  Get message that says "This FTP site cannot be accessed in Windows explorer."  I know it can though, as mentioned above, I can get to it on my PC as well as others.  

Is there a simple fix for this?  This really seems like a simple Windows 7 edit that I'm just missing.
0
Comment
Question by:akdreaming
  • 4
  • 3
8 Comments
 
LVL 30

Expert Comment

by:captain
ID: 39967985
Does it work from internet explorer?

If not try and turn Passive FTP mode on in IE options.

Capt.
0
 

Author Comment

by:akdreaming
ID: 39967990
No, it does not work in IE.  Funny you should ask, because on her old PC, that is how she connected, via IE.  She would type in the address, and then within IE, she would click on Page, and then choose Open FTP Site in Windows Explorer.
0
 

Author Comment

by:akdreaming
ID: 39968063
I've tried enabling Passive Mode as you suggested, no luck.
0
 
LVL 6

Accepted Solution

by:
Hassan Besher earned 500 total points
ID: 39968439
install filezilla on user pc :
https://filezilla-project.org/
it's free ftp client with easy  to use it,
and see what is happening!
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 30

Expert Comment

by:captain
ID: 39973019
I agree, good idea to try and use a client with log files first and see what error messages come up.
0
 

Author Comment

by:akdreaming
ID: 39973036
FileZilla will work on that PC and that will probably be my only option.  She is running IE 8.0 which I didn't realize until yesterday, so I will be installing Windows 7 SP1, and then IE 11.  Will see how it works.
0
 
LVL 30

Expert Comment

by:captain
ID: 39974785
You'll never know, she may like Filezilla a lot better than IE anyway once she gets to know it.

I only ever used Explorer side FTP when mapped drives are required in 'fool-proof' environments, but that is now less and less here.
0
 

Author Closing Comment

by:akdreaming
ID: 39976575
I already knew this solution worked, but I went ahead and installed and we will use this.  Thanks for the tip.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Pop up error related to internet explorer 5 44
Using autoplay with Windows 7 27 55
sync conflicts 1 27
BSOD Windows 7 Laptop 4 24
Image capture and Deploy method is consist on two phases. In our first phase we capture the image of windows from the PC in which Windows and others softwares are already installed. In second phase we deploy the created image on new PC in which we…
First some basics on Windows 7 Backup.  It has 2 components one is a file based backup which is stored in .zip files each zip is split at around 200 Megabytes and there is the Image Backup which is as the name implies a total image of the partition …
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now