Solved

FTP Connection - Windows 7

Posted on 2014-03-31
8
392 Views
Last Modified: 2014-04-03
Have deployed new Windows 7 workstation to user.  This user uses an FTP site to move files back and forth with a vendor.  ftp.companyname.com

On my PC, I can launch this right from Windows Explorer address bar.  I just type in ftp.companyname.com and it brings up a credentials window, I login, and then I'm presented with the folders to drop files into and take files out of.

On this particular user, it just doesn't work.  Get message that says "This FTP site cannot be accessed in Windows explorer."  I know it can though, as mentioned above, I can get to it on my PC as well as others.  

Is there a simple fix for this?  This really seems like a simple Windows 7 edit that I'm just missing.
0
Comment
Question by:akdreaming
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 30

Expert Comment

by:captain
ID: 39967985
Does it work from internet explorer?

If not try and turn Passive FTP mode on in IE options.

Capt.
0
 

Author Comment

by:akdreaming
ID: 39967990
No, it does not work in IE.  Funny you should ask, because on her old PC, that is how she connected, via IE.  She would type in the address, and then within IE, she would click on Page, and then choose Open FTP Site in Windows Explorer.
0
 

Author Comment

by:akdreaming
ID: 39968063
I've tried enabling Passive Mode as you suggested, no luck.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 6

Accepted Solution

by:
Hassan Besher earned 500 total points
ID: 39968439
install filezilla on user pc :
https://filezilla-project.org/
it's free ftp client with easy  to use it,
and see what is happening!
0
 
LVL 30

Expert Comment

by:captain
ID: 39973019
I agree, good idea to try and use a client with log files first and see what error messages come up.
0
 

Author Comment

by:akdreaming
ID: 39973036
FileZilla will work on that PC and that will probably be my only option.  She is running IE 8.0 which I didn't realize until yesterday, so I will be installing Windows 7 SP1, and then IE 11.  Will see how it works.
0
 
LVL 30

Expert Comment

by:captain
ID: 39974785
You'll never know, she may like Filezilla a lot better than IE anyway once she gets to know it.

I only ever used Explorer side FTP when mapped drives are required in 'fool-proof' environments, but that is now less and less here.
0
 

Author Closing Comment

by:akdreaming
ID: 39976575
I already knew this solution worked, but I went ahead and installed and we will use this.  Thanks for the tip.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question