IT Infrastructure Management Tool

I am looking for a Open Source IT Infrastructure Management tool which can monitor the following;

- Resource Usage in Physical and Virtual environments
- Help Desk Management
- SLA Management
- Ability to generate reports includes IT Infra environment but not limited to SLA Report, Help Desk Report, Resource Usage report in various Charts

Please share your thoughts.
Sivaraj ELead – IT InfrastructuresAsked:
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btanConnect With a Mentor Exec ConsultantCommented:
another Zabbix and from its functionality, some relevant applies such as

Data Collection -

Zabbix agent
SNMP and IPMI agents
Agentless monitoring
Custom monitoring
Virtual machine monitoring
Web scenarios
Java applications
Database monitoring
Calculated and aggregate information
Internal performance
Problem Detection

Receive a message
Execute a command
Escalate response to problems
Nagendra Pratap SinghCommented:
Single tool?
make it yourself maybe.
Aaron TomoskyTechnology ConsultantCommented:
Sounds like spiceworks
The new generation of project management tools

With’s project management tool, you can see what everyone on your team is working in a single glance. Its intuitive dashboards are customizable, so you can create systems that work for you.

Nagendra Pratap SinghCommented:
Spiceworks is not opensource.
Aaron TomoskyTechnology ConsultantCommented:
Correct, but it is free which is usually what people mean when they say open source. Hence why I mentioned it
Sivaraj ELead – IT InfrastructuresAuthor Commented:
Thanks everyone :)
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