Error when mounting TIB file in Acronis True Image 2012

Cannot open Acronis True image 2012 TIB file.

It gives the following error:

Error when trying to mount.
Is there a way to repair the image file, or mount it for a part or so?
Who is Participating?
Santosh GuptaConnect With a Mentor Commented:

Is your software version is "Acronis True Image Home 2012" and getting this error When Trying to Edit Backup Settings. if so then pls see
strivoliConnect With a Mentor Commented:
Did you run the TIB check option? Also known as Verify?
CarbasAuthor Commented:
Unknown, It's a old image from 2012, and there are some files in there somewhere we need.
I don't understand your reply. What does "Unknown" mean? I asked you if you did run the TIB check option. The possible answers are:
a. I didn't run the option.
b. I did run and it fails/ends successfully.
c. I don't know what you are talking about.
Please respond either a, b or c.
Thank you.
CarbasAuthor Commented:
strivoli: C

what option are you referring to in the program?

i was under the impression the you mean, is the backup made, and then verified in 2012?

btw, i have Acronis True Image Home 2010.
You are trying to open with 2010 a TIB file created with 2012?
If this is it, you should have a look at this link.
It states: "...Acronis does not guarantee forward compatibility. Backups created with a newer build/version of the product may not be supported by older builds/versions. For example, restoring a backup created with Acronis True Image Build 8163 may fail with Acronis True Image Build 8076, or restoring a backup created with Acronis True Image Home 2011 may fail with Acronis True Image Home 2010..."

You should upgrade your 2010 to at least 2012 or even better 2014.
CarbasAuthor Commented:
I stop with Acronis altogether, it's geving me a headache
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.