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Error when mounting TIB file in Acronis True Image 2012

Posted on 2014-04-01
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Last Modified: 2016-10-27
Cannot open Acronis True image 2012 TIB file.

It gives the following error:

Error when trying to mount.
Is there a way to repair the image file, or mount it for a part or so?
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Question by:Carbas
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Assisted Solution

by:strivoli
strivoli earned 250 total points
ID: 39968914
Did you run the TIB check option? Also known as Verify?
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Accepted Solution

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Santosh Gupta earned 250 total points
ID: 39968993
Hi,

Is your software version is "Acronis True Image Home 2012" and getting this error When Trying to Edit Backup Settings. if so then pls see

http://kb.acronis.com/content/27341
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Author Comment

by:Carbas
ID: 39969880
strivoli:
Unknown, It's a old image from 2012, and there are some files in there somewhere we need.
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LVL 19

Expert Comment

by:strivoli
ID: 39974190
I don't understand your reply. What does "Unknown" mean? I asked you if you did run the TIB check option. The possible answers are:
a. I didn't run the option.
b. I did run and it fails/ends successfully.
c. I don't know what you are talking about.
Please respond either a, b or c.
Thank you.
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Author Comment

by:Carbas
ID: 39976407
strivoli: C

what option are you referring to in the program?

i was under the impression the you mean, is the backup made, and then verified in 2012?

btw, i have Acronis True Image Home 2010.
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LVL 19

Expert Comment

by:strivoli
ID: 39979070
You are trying to open with 2010 a TIB file created with 2012?
If this is it, you should have a look at this link.
It states: "...Acronis does not guarantee forward compatibility. Backups created with a newer build/version of the product may not be supported by older builds/versions. For example, restoring a backup created with Acronis True Image Build 8163 may fail with Acronis True Image Build 8076, or restoring a backup created with Acronis True Image Home 2011 may fail with Acronis True Image Home 2010..."

You should upgrade your 2010 to at least 2012 or even better 2014.
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Author Comment

by:Carbas
ID: 40109442
I stop with Acronis altogether, it's geving me a headache
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