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Kyocera 3051ci auto changing trays when normal tray is out of paper

Posted on 2014-04-01
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Last Modified: 2014-04-06
Hey

I have a Kyocera 3051ci which is changing trays automatically when the normal tray is out of paper. We need it to simply beep or stop printing when its out of paper.

thanks

KYMD
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Question by:kymd26
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Expert Comment

by:helpfinder
ID: 39969025
probably in printing preferncies you have set paper source as Automatically choose, so printer can choose another one if the primary is empty. change the paper try in the options from Automatically select/choose to concrete tray.
I do not have Kyocera right now availble to check how exactly it is, but in the Konica it´s like this:
printing preferencies
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John-Charles-Herzberg earned 500 total points
ID: 39969066
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Expert Comment

by:DansDadUK
ID: 39969534
... or it could be that the print job specifies a particular combination of Paper Size and Paper Type, and this combination is satisfied by more than one tray on the printer.

Print off a configuration report from the printer, to check the Size and Type settings for each tray, and modify as necessary.
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Author Closing Comment

by:kymd26
ID: 39981877
Instructions in the operations guide fixed the issue

regards

KYMD
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