Solved

Kyocera 3051ci auto changing trays when normal tray is out of paper

Posted on 2014-04-01
4
2,777 Views
Last Modified: 2014-04-06
Hey

I have a Kyocera 3051ci which is changing trays automatically when the normal tray is out of paper. We need it to simply beep or stop printing when its out of paper.

thanks

KYMD
0
Comment
Question by:kymd26
4 Comments
 
LVL 19

Expert Comment

by:helpfinder
ID: 39969025
probably in printing preferncies you have set paper source as Automatically choose, so printer can choose another one if the primary is empty. change the paper try in the options from Automatically select/choose to concrete tray.
I do not have Kyocera right now availble to check how exactly it is, but in the Konica it´s like this:
printing preferencies
0
 
LVL 14

Accepted Solution

by:
John-Charles-Herzberg earned 500 total points
ID: 39969066
0
 
LVL 16

Expert Comment

by:DansDadUK
ID: 39969534
... or it could be that the print job specifies a particular combination of Paper Size and Paper Type, and this combination is satisfied by more than one tray on the printer.

Print off a configuration report from the printer, to check the Size and Type settings for each tray, and modify as necessary.
0
 
LVL 1

Author Closing Comment

by:kymd26
ID: 39981877
Instructions in the operations guide fixed the issue

regards

KYMD
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
disable USB on Dell Printers 14 43
Windows Active Directory Upgrade from 2008 to 2012 21 55
rds question 5 40
After cloning  a windows 2008 VM, will the netbios name change? 5 60
I had a question today where the user wanted to know how to delete an SSL Certificate, so I thought that I would quickly add this How to! Article for your reference. WHY WOULD YOU WANT TO DELETE A CERTIFICATE? 1. If an incorrect certificate was …
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question