WSUS clients not reporting

Posted on 2014-04-01
Last Modified: 2014-04-08
hi guys, im having two issues one where lots of clients are showing a very old report date and some  not appearing in groups. is there a way to refresh all clients so that they re report. Thanks
Question by:cwstad2
LVL 19

Accepted Solution

helpfinder earned 200 total points
ID: 39969037
do you have some GPO created for WSUS?
is this GPO applied on computers? maybe you did some change and it is not, or GPO values are not up to date?
LVL 13

Expert Comment

by:Santosh Gupta
ID: 39969063

1. run the RSOP.MSC on effected system and see if WSUS policies are applied.
(expand Computer Configuration, expand Administrative Templates, expand Windows Components, and then click Windows Update and see policies)

2 .if policies are applied then go to c:\windows and check windowsupdate.log.
LVL 47

Assisted Solution

by:Donald Stewart
Donald Stewart earned 300 total points
ID: 39970021
run the following .bat on them


%Windir%\system32\net.exe stop bits
%Windir%\system32\net.exe stop wuauserv
%Windir%\system32\net.exe stop cryptsvc
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
del %WINDIR%\WindowsUpdate.log /S /Q
rd /s /q %windir%\softwareDistribution
%Windir%\system32\net.exe start cryptsvc
%Windir%\system32\net.exe start bits
%Windir%\system32\net.exe start wuauserv



wuauclt /resetauthorization /detectnow
wuauclt /reportnow

exit /B 0
LVL 15

Author Comment

ID: 39985899
Thanks guys looked like there was an AD issue

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