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Fresh Exchange 2013SP1 install email just hanging in drafts?  And how to configure relay?

Posted on 2014-04-01
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Last Modified: 2014-05-18
Hi Guys I have just built a fresh Exchange 2013SP1 server all defaults where possible.  unfortunately the emails are simply hanging in drafts and going no where.  I tried to run the best practice analyser however you now need a silly 365 cloud account to run it, can someone assist me troubleshooting this issue.  

And can anyone point in the direction of where the relay settings are?  I have a mail aggregation tool on the same server and when attempting to forward collected emails to the local mailboxes I get the message "530 5.7.1 Client was not authenticated"
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Question by:lukeglazebrook
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12 Comments
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 39969108
take a look here

How to Configure a Relay Connector in Exchange Server 2013
http://exchangeserverpro.com/exchange-2013-configure-smtp-relay-connector/
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Author Comment

by:lukeglazebrook
ID: 39969265
Thanks Seth, taking a look now but do you have any idea why the emails are getting stuck in the drafts.  I also can't even send to the same mailbox oddly enough
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39970658
There is a known issue with some transport agents on Exchange 2013 Sp1.
http://support.microsoft.com/kb/2938053

Do you have anonymous enabled on the receive connector? That should allow you to send to internal recipients.

If you use this link to download and install the BPA tool, you don't need an account to run it:
http://go.microsoft.com/?linkid=9839201
(same link in the SP1 ECP under tools). It does install some Azure stuff, but no account is required.

Simon.
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Author Comment

by:lukeglazebrook
ID: 39973647
Oh jeebus!! I was just about to try your workaround Simon and out of nowhere I am now unable to Mount the mailstore  

I had just deleted my snapshot too :( Don't suppose there is a quick fix for this? database
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Author Comment

by:lukeglazebrook
ID: 39973648
I have moved the entire VM onto an enterprise grade SSD just in case the disk is on its way out.
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39975257
Try running  a repair on the database.

Simon.
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Author Comment

by:lukeglazebrook
ID: 39977319
Right managed to re-mount the datastore after deleting the log files in the associated directory I also performed a repair from Powershell (although not sure it was needed).

Back to problem "A" now, unfortuately the link you provided seems to be dead now mate.  Do you know of an alternative test?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39977598
The link I provided was from ECP, so is in the product. I have flagged it to Microsoft to look at, so hopefully it will get fixed once the USA wakes up later.

Simon.
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Author Comment

by:lukeglazebrook
ID: 39978432
Just in case it sparks anything mate I am also getting this for internal or external emails

??
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39980002
That is a classic sign that one of the services aren't running. I haven't seen any other cause for that yet.

Simon.
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Accepted Solution

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lukeglazebrook earned 0 total points
ID: 40061351
I rebuilt this in the end due to time contraints
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Author Closing Comment

by:lukeglazebrook
ID: 40073009
I rebuilt this in the end due to time contraints, there were no responses at the time
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