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VSA - Rollback

Posted on 2014-04-01
17
Medium Priority
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Last Modified: 2014-04-02
Hi Experts,
I have problems to install VSA onto my vcenter.
The last message is always, see picture.
VSA-interrupted.JPG
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Question by:Eprs_Admin
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17 Comments
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39969370
You've posted in the wrong Topic I'm afraid, I'll flag this post so they can change it ...

What is the VSA version you're trying to install?

In the mean time, check the installation logs for errors, usually they can be found in the temp directory, or check this article http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2035893
0
 

Author Comment

by:Eprs_Admin
ID: 39969386
I try to install VSA 5.5.1-1606662
0
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39969395
Ok, thanks for the info, do you see chance to tell us what's in the installation logs?
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Author Comment

by:Eprs_Admin
ID: 39969427
when I check th KB

Post installation steps:

    Ensure the windows JAVA_HOME environment variable is correctly set to match the path of the vCenter Server JRE (Java Runtime Environment). This is needed by the cleanup.bat tool, which is used to remove VSA Clusters. The default location for the JRE is:

    C:\Program Files\VMware\Infrastructure\jre

JRE is not on my system....
0
 

Author Comment

by:Eprs_Admin
ID: 39969432
I will do the install again and send you the logs...
0
 

Author Comment

by:Eprs_Admin
ID: 39969457
In Plugin Manager I found this:

VSA Manager
VMware, Inc.
5.5.1.0
Disabled
VSA Manager
The following error
occured while
downloading the
script plugin from
https://10.2.1.90:443
/VSAManager/script-
Config:
The server could not
interpret the client's
request. (The remote
server returned an
error: (404) Not
Found.)
0
 

Author Comment

by:Eprs_Admin
ID: 39969458
how to get rid of it and try again ?
0
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39969487
0
 

Author Comment

by:Eprs_Admin
ID: 39969498
I don´t know the name of the extension for VSA.
0
 

Author Comment

by:Eprs_Admin
ID: 39969522
I cannot see the VSA extension, is not listed
0
 

Author Comment

by:Eprs_Admin
ID: 39969590
it is impossible to uninstall the disabled plugin.
In Web Client the plugin is not listed.
0
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39969617
There should be a script called cleanup.bat that is available in the installation media/files to cleanup an uninstall or in this case a failed install, maybe you can try that?
0
 

Author Comment

by:Eprs_Admin
ID: 39971503
where do I find it ?
It is not on the DVD of VSA.
Here is another screenshot, it always stays here and then stopped.
VSA-moving-files.JPG
0
 

Author Comment

by:Eprs_Admin
ID: 39971506
is VSA compatible with 2012R2 ?
0
 
LVL 25

Accepted Solution

by:
Zephyr ICT earned 2000 total points
ID: 39971612
According to the release notes I think not, it's not mentioned:


Software Installations

Windows Server 2003 or Windows Server 2008 64-bit installation    Yes    Yes

source: https://www.vmware.com/support/vsa/doc/vsphere-storage-appliance-55-release-notes.html
0
 

Author Comment

by:Eprs_Admin
ID: 39971658
this is my version of VSA installer
VMware-vsamanager-all-5.5.1-1606662
0
 

Author Comment

by:Eprs_Admin
ID: 39972282
VSA plugin is now installed.
Thanks to all here.
0

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