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Exchange 2010 what are active sync hits

Posted on 2014-04-01
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Guys I have a question as I am somewhat of a newbie and do not understand. What are activesync hits and why is over 1,000 hits per day a bad thing. Can someone elaborate on this process, thanks
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Question by:techdrive
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by:James H
ID: 39969186
How many users/devices and how many CAS servers do you have?
What kind of devices? Many questions before anyone can answer.
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Author Comment

by:techdrive
ID: 39969341
I was just looking for an explanation of hits. Is hits the number of times an active sync device connects to active sync per day?

To address your question believe it or not

7,000 users
4800 devices--some users have 2-3 and up to 5 in extreme cases.
3 CAS servers but they are all multi-role MB,CAS, HT.
The devices range let me put it like this. This is the worse case of BYOD. Iphone mostly IOS 7 but some IOS6.01 which I already know needs updating (100) of these and the rest are 6.2 IOS and higher. We also have a lot of Driod phones. Some motorola, samsung etc//
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Expert Comment

by:James H
ID: 39969367
Hits are requests made by those devices. If you see that your servers are being taxed too heavily then I would suggest you enforce a throttling policy to keep those users from overwhelming your servers.

http://technet.microsoft.com/en-us/library/dd297964(v=exchg.141).aspx
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Author Comment

by:techdrive
ID: 39969423
So my question would be first is. Are hits are defined to be requests made by those devices? What kind of requests? Requests to get data? requests to login? requests? Also what parameter would I use to enfore a throttling to control hits on an exchange server.  I did not catch the post above.
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Accepted Solution

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James H earned 500 total points
ID: 39969533
Hits Report   This report lets you see the total number of synchronization requests processed per hour, in addition to the total number of unique devices that are initiating synchronization requests.

Take a look at this and see if this helps you understand it better.

http://blogs.msdn.com/b/pepeedu/archive/2010/01/13/exchange-2010-client-access-throttling.aspx
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