Solved

KMS Server issue

Posted on 2014-04-01
6
198 Views
Last Modified: 2014-04-02
Got a potential problem that I can't figure out. I have a KMS server in my environment that serves out licenses for Office and for Windows 7. We have a VMWare View environment for virtual desktops. I have one pool that has suddenly started asking for a reactivation of the license - which it should not - because of some driver change. It's not happening on my other desktop pools, so perhaps I just need to reactivate the master and that may solve that.

But when this started to happen, I initially thought something was wrong with the KMS server. I looked in DNS to make sure the DNS pointer to the KMS was there, that there was only one and that it pointed to the right place. That tuned out to be OK.

Then I went to the KMS server itself and ran the slmgr.vbs script with the /dli switch.  It is reporting all is OK for Windows, but I see no evidence that the Office license is even installed on the KMS server.  I know that it is/was as I did it myself some months ago and would have double-checked to make sure that I could see it and the counts go up as I added Office to my computers.   What would cause Office number not to appear on the server?
0
Comment
Question by:jhyiesla
  • 3
  • 3
6 Comments
 
LVL 17

Accepted Solution

by:
Spartan_1337 earned 500 total points
ID: 39969245
If you run this command, does it show anything?

cscript slmgr.vbs /dlv 2E28138A-847F-42BC-9752-61B03FFF33CD

This is for Office 2013.
0
 
LVL 28

Author Comment

by:jhyiesla
ID: 39969288
Yes, it shows the Office info.
0
 
LVL 17

Expert Comment

by:Spartan_1337
ID: 39969390
Then it is configured for Office 2013 activation.
Do you see something like this?

Key Management Service cumulative requests received from clients
    Total requests received: 14276
    Failed requests received: 0
    Requests with License Status Unlicensed: 0
    Requests with License Status Licensed: 13840
    Requests with License Status Initial grace period: 352
    Requests with License Status License expired or Hardware out of tolerance: 76
    Requests with License Status Non-genuine grace period: 0
    Requests with License Status Notification: 8
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
LVL 28

Author Comment

by:jhyiesla
ID: 39969567
Yeah... any idea why I'm not seeing it when I just do the /dlv or /dli?  I'm pretty sure that's what I've done in the past... I've never executed the command you did with that number.
0
 
LVL 17

Assisted Solution

by:Spartan_1337
Spartan_1337 earned 500 total points
ID: 39971968
No, DLV doesn't show you that.

Look at this reference guide from MS.
To see all you must type the command like this:

cscript slmgr.vbs /dlv all
0
 
LVL 28

Author Comment

by:jhyiesla
ID: 39971974
Duh... that's right, I forgot the "all" part of that command.

Thanx
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
An article on effective troubleshooting
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question