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Sonicwall VPN issues

Posted on 2014-04-01
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Last Modified: 2014-06-03
Hello,

I am currently experiencing an interesting issue with a new VPN configuration. In a Sonicwall TZ 215, I have configured Group VPN and when I attempt to connect to the VPN via iOS device I am able to hit authenticate however I am immediately rejected with a "Authentication Failed." however I have double checked the credentials and everything is in order. Also when this happen and I check current sessions in the Sonicwall is says that the Test account is indeed connected. Also attached is the error logs.embed=file 842800]
Screen-Shot-2014-04-01-at-12.03..png
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Question by:Kevin Portell
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10 Comments
 
LVL 6

Expert Comment

by:Ryan Smith
ID: 39969868
#10 says failure.  Try to do domain\username.
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Author Comment

by:Kevin Portell
ID: 39969902
The Sonicwall is administering all credentials. There is no AD as the entire environment is Mac. So, there isn't a domain. The username and password are incredibly simple (ie: username: username, password: password) and 3 people have attempted unsuccessfully. So, it isn't credentials. cr
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LVL 6

Expert Comment

by:Ryan Smith
ID: 39969986
Does your ios device have the option for MS chap?  Might want to test each setting.  My ipad broke this weekend so I can't test it for you on my own network.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 11

Expert Comment

by:Miftaul
ID: 39970239
Group vpn is sonicwalls ipsec remote accesx vpn solution and requires gvc client. Unfotunately there is no gvc client for apple devices. You need to setup l2ttp or the ssl vpn for the apple devices to vpn through the sonicwall.
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Author Comment

by:Kevin Portell
ID: 39972435
I configured the L2TP and that is how I am currently trying to connect.
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LVL 11

Expert Comment

by:Miftaul
ID: 39972664
Logon to SonicWALL and go to VPN --> L2TP server. Click on "Configure" and then go to PPP Tab.
Can you confirm "MSChapv2" is selected first as shown below.SonicWALL PPP
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Author Comment

by:Kevin Portell
ID: 39972795
It has been this whole time. ConfirmedSonicwall MSCHAPv2.
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LVL 11

Expert Comment

by:Miftaul
ID: 39977662
What firmware version are you using in sonicwall. Are you on 5.9. Can you check, you are on atleast 5.8.14.
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Accepted Solution

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Kevin Portell earned 0 total points
ID: 40099981
The solution for the iOS devices to connect was to make CHAP first.
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Author Closing Comment

by:Kevin Portell
ID: 40108043
Rated C for abandonment and personal fulfillment. I'm am not on here for that.
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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