Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Paypl- Can't find saved buttons

Posted on 2014-04-01
13
907 Views
Last Modified: 2016-03-24
Hi, On my paypal account this is what I see when I go to Merchants services. Saved Buttons is easy to find:
saved-one.jpg
On a client's paypal, I see this. No saved buttons. I've searched google, and I can't find it anywhere. If I click on create a button, there's no saved buttons anywhere. All the other suggestions I find haven't worked either. Help!
no-saved-buttons.JPG
0
Comment
Question by:mel200
  • 10
  • 2
13 Comments
 
LVL 11

Expert Comment

by:Andrew Angell
ID: 39970882
What about when you click into the Create Button section?

Something you could try would be to open up the My Saved Buttons page from yours where it's easy to find.  Copy that URL, and then log out.  Then try to load that same URL and it will ask you to login.  Login with your other account you're trying to find the buttons on and hopefully it'll take you straight there this time.  

Then you'll be able to see where it's at in that old layout.
0
 

Author Comment

by:mel200
ID: 39970924
That's a thought, thanks, I'll give it a try.
0
 

Author Comment

by:mel200
ID: 39970931
Nope, that take me to the create button section on hers, and there's nothing there.
create button page
0
Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 

Author Comment

by:mel200
ID: 39970936
I just remembered this is a Canadian paypal account... wonder if that has something to do with it?
0
 

Author Comment

by:mel200
ID: 39970940
I wonder if I'm not logging into the business side, but the personal side now somehow... or am I grasping at straws..
0
 

Author Comment

by:mel200
ID: 39970944
lol, ok clicked on Business (instead of personal) on a page I found within here account. It took me to the merchant services hub, where I saw saved buttons. Clicked that, but it was empty.

When I created the buttons, I got to the part where they give you the code. For the rest I clicked create a similar button. Did I miss a step? That's always worked for me before.
0
 

Author Comment

by:mel200
ID: 39970952
Ok, so I saved the page where there was a saved buttons link. I went back in and created a new button. Then I went back to the saved button link and pressed, "My Saved Buttons".

Same result, it takes me to the create a new button page, with no list of buttons. Very strange.
0
 

Author Comment

by:mel200
ID: 39970956
hi- it didn't work when I tried it on my account either, I think I'd better call Paypal.
0
 

Accepted Solution

by:
mel200 earned 0 total points
ID: 39970963
ok, solution is that the saved buttons only works on the business accounts, not on a personal account.
0
 
LVL 25

Expert Comment

by:-MAS
ID: 39972823
I am not sure about what they said.
Please check my screenshot. Mine is personal account
Untitled.png
0
 

Author Comment

by:mel200
ID: 39973261
hi- mine says that too, but if you create a button and go to the saved buttons, it takes you back to create a button. (Or that's what it did on mine).
0
 
LVL 25

Expert Comment

by:-MAS
ID: 39974288
for me no. When i click I can see all my saved buttons
0
 

Author Closing Comment

by:mel200
ID: 39981052
called paypal support
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
The viewer will learn how to create a basic form using some HTML5 and PHP for later processing. Set up your basic HTML file. Open your form tag and set the method and action attributes.: (CODE) Set up your first few inputs one for the name and …
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

837 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question