File Types Dropdown box
Posted on 2014-04-01
I have a customer running a piece of software on server 2008 r2. In this software, you can attach files to a client file. The customer scans forms into pdf format and saves them on the server. then they go to attach the pdf file to the client file and there is only 2 options. .JGP and .TIFF. The "All file types" option is not there.
I have talked to the software company and they say it's not their problem. Anything that i have read say that the dropdown functions are programmed into the application. The software company says i need to change a setting on the server to fix the problem.
To date, I have not been able to find a solution. Any help you can give me would be most appreciated!