Solved

File Types Dropdown box

Posted on 2014-04-01
3
46 Views
Last Modified: 2016-06-04
Hello,

I have a customer running a piece of software on server 2008 r2. In this software, you can attach files to a client file. The customer scans forms into pdf format and saves them on the server. then they go to attach the pdf file to the client file and there is only 2 options. .JGP and .TIFF.  The "All file types" option is not there.

I have talked to the software company and they say it's not their problem. Anything that i have read say that the dropdown functions are programmed into the application. The software company says i need to change a setting on the server to fix the problem.

To date, I have not been able to find a solution. Any help you can give me would be most appreciated!

Thanks,

Greg
0
Comment
Question by:Greg R
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 15

Accepted Solution

by:
ChloesDad earned 500 total points
ID: 39970469
The options for file types are programmed by the software supplier.

This is a line of code from one of our programs written in VB.net

            Me.filedialog.Filter = "All Files (*.*)|*.*|Data File (*.dat1)|*.dat1|Data File2 (*.dat2)|*.dat2|Data File3 (*.dat3)|*.dat3|Data File4 (*.dat4)|*.dat4|Data File5 (*.dat5)|*.dat5"

perhaps you could ask them what settings you should change on the server as it may be that they have programmed their software to read some settings and that's why its not being displayed.

Or ask them for a screen shot showing the all files option being displayed.
0
 

Author Comment

by:Greg R
ID: 39970553
Thanks for your reply. Yes i will do that for sure. The software company says they took a copy of the data from the software and installed it on a windows 7 workstation and it works fine. So, it puts me at a loss. the "All File Types" entry shows up on other applications so that is why i was originally thinking it was program based settings.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question