Solved

Gmail - White lines around my images

Posted on 2014-04-02
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Last Modified: 2016-03-18
I have tried everything to get rid of the white lines that appear around my images in gmail and nothing works.  I have created an email in Constant Contact and when I send it to gmail all the images have white lines around them.  I have tried style="display:block"  border="0' and style="line-height=0".  Nothing works, please help.
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Comment
Question by:livewirewebsolutions
7 Comments
 
LVL 109

Expert Comment

by:Ray Paseur
ID: 39972548
Please send me a message illustrating the issue.  It may be impossible to change the Gmail experience, but I will be glad to take a look at the document and see if there is any hope.

My email address is published in my public profile, here (scan for "Gmail"):
http://www.experts-exchange.com/members/Ray_Paseur.html
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Author Comment

by:livewirewebsolutions
ID: 39972559
just sent you the email.
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LVL 4

Accepted Solution

by:
ravikantninave earned 400 total points
ID: 39972991
Try display:block in head section.  
or
set the font-size to 0 (zero) on the master table tag.

<table border="0" cellpadding="0" cellspacing="0" width="650" style="font-size:0;">
 <!--  email body    -->
 </table>

or
<img src="http://www.yoururl/image.jpg" height="50" width="50" style="display:block">
or
border-spacing:0;
0
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LVL 38

Expert Comment

by:Tom Beck
ID: 39973391
Have you tried outline:0 or outline:none? Images inside of links in particular are affected by this.

https://developer.mozilla.org/en-US/docs/Web/CSS/outline
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LVL 109

Expert Comment

by:Ray Paseur
ID: 39974918
Except for some XX to obscure clear-text things, here is exactly what I got in the email message (subject: Enter email subject here :-)

When I saw this was ConstantContact it immediately made me wonder if you've asked their tech support about the issue.  It seems like something they would very much want to correct, especially if you're using one of their templates.  

Delivered-To: ray.Xaseur@gmail.com
Received: by 10.76.128.237 with SMTP id nr13csp336326oab;
        Wed, 2 Apr 2014 08:33:02 -0700 (PDT)
X-Received: by 10.224.65.194 with SMTP id k2mr1298261qai.59.1396452781974;
        Wed, 02 Apr 2014 08:33:01 -0700 (PDT)
Return-Path: <AzxS5eQXHQe2pPNuEGnxXDA==_1103768205236_IOXhGGsaEeKCQojkYIhwmw==@in.constantcontact.com>
Received: from ccm37.constantcontact.com (ccm37.constantcontact.com. [208.75.123.250])
        by mx.google.com with ESMTP id gv6si943350qcb.33.2014.04.02.08.33.01
        for <ray.Xaseur@gmail.com>;
        Wed, 02 Apr 2014 08:33:01 -0700 (PDT)
Received-SPF: pass (google.com: domain of AzxS5eQXHQe2pPNuEGnxXDA==_1103768205236_IOXhGGsaEeKCQojkYIhwmw==@in.constantcontact.com designates 208.75.123.250 as permitted sender) client-ip=208.75.123.250;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of AzxS5eQXHQe2pPNuEGnxXDA==_1103768205236_IOXhGGsaEeKCQojkYIhwmw==@in.constantcontact.com designates 208.75.123.250 as permitted sender) smtp.mail=AzxS5eQXHQe2pPNuEGnxXDA==_1103768205236_IOXhGGsaEeKCQojkYIhwmw==@in.constantcontact.com;
       dkim=pass header.i=@auth.ccsend.com
Received: from p2-jb638.ad.prodcc.net (p2-pen1.ad.prodcc.net [10.252.0.101])
	by p2-lvmail8.ccm37.constantcontact.com (Postfix) with ESMTP id 89E78CE52E7
	for <ray.Xaseur@gmail.com>; Wed,  2 Apr 2014 11:33:01 -0400 (EDT)
DKIM-Signature: v=1; q=dns/txt; a=rsa-sha256; c=relaxed/relaxed; s=1000073432; d=auth.ccsend.com; h=to:X-Feedback-ID:subject:mime-version:message-id:from:date:list-unsubscribe:reply-to; bh=VjA4Q62wQVf/YicAXVPR5xbl/wk7EJ7UAIoklC43xOE=; b=R0UFrAmteUCVAlmfECXZ+rvv3Nb4gv2s/uyIBdRPP+l8q2Tx5dXpi3lb02Af6I7wWMQMmOStJh/agSJViC/zoreBTMFHXeOpgkrukxP7lYXvzW5mmyG86qLnTAeAycPnKcoW/ZO03eUCHF5mNCABiMy5OYHL7hcFhCFYq8ysUks=
Message-ID: <1116938483362.1103768205236.-1.0.111132JL.1001@scheduler.constantcontact.com>
Date: Wed, 2 Apr 2014 11:33:01 -0400 (EDT)
From: "Livewire Web Solutions Inc." <dave@Xivewirewebsolutions.com>
Reply-To: dave@Xivewirewebsolutions.com
To: ray.Xaseur@gmail.com
Subject: Enter email subject here
Cc: 
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_29967350_78307587.1396452781544"
List-Unsubscribe: http://visitor.constantcontact.com/do?p=un&m=001NZ3FjN5ypGbrOUxVi6C2Dg%3D%3D&se=001TAeZDpsMR68%3D&t=001EkZLEx15CcE%3D&llr=u6nm85dab
X-Campaign-Activity-ID: cf14b979-05c7-41ed-a93c-db841a7c570c
X-Channel-ID: 20e5e118-6b1a-11e2-8242-88e46088709b
X-Mailer: Roving Constant Contact 2012 (http://www.constantcontact.com)
X-Return-Path-Hint: AzxS5eQXHQe2pPNuEGnxXDA==_1103768205236_IOXhGGsaEeKCQojkYIhwmw==@in.constantcontact.com
X-Roving-Campaignid: 1116938483362
X-Roving-Id: 1103768205236.-1
X-Feedback-ID: 20e5e118-6b1a-11e2-8242-88e46088709b:cf14b979-05c7-41ed-a93c-db841a7c570c:1103768205236:CTCT
X-CTCT-ID: 20e5e118-6b1a-11e2-8242-88e46088709b

------=_Part_29967350_78307587.1396452781544
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

Dear David,

Forward email
http://ui.constantcontact.com/sa/fwtf.jsp?llr=u6nm85dab&m=1103768205236&ea=dave%40Xivewirewebsolutions.com&a=1116938483362&id=preview





This email was sent to dave@Xivewirewebsolutions.com by dave@Xivewirewebsolutions.com.

Update Profile/Email Address
http://visitor.constantcontact.com/do?p=oo&mse=001gChwixbboZbVpdnrsWF5Fe_hiatX77uC&t=001iohIGXOcVFhLILGQpZRnRw%3D%3D&l=001FCSs65SMrsI%3D&id=001b-xBWU3VMkdCBlu2S68x2mp0YY1nKQYM&llr=u6nm85dab


Instant removal with SafeUnsubscribe(TM)
http://visitor.constantcontact.com/do?p=un&mse=001gChwixbboZbVpdnrsWF5Fe_hiatX77uC&t=001iohIGXOcVFhLILGQpZRnRw%3D%3D&l=001FCSs65SMrsI%3D&id=001b-xBWU3VMkdCBlu2S68x2mp0YY1nKQYM&llr=u6nm85dab


Privacy Policy:
http://ui.constantcontact.com/roving/CCPrivacyPolicy.jsp





Online Marketing by
Constant Contact(R)
http://www.constantcontact.com/index.jsp?pn=Xivewirewebsolutions



Livewire Web Solutions Inc. | 343 Smith Ave. | Burlington | Ontario | Canada









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Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

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Dear David,
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Author Closing Comment

by:livewirewebsolutions
ID: 39975756
Display block in head seemed to work to close the gap between images but I'm not sure how the whitle lines were fixed.  Just rebuilt the email and it's working.
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Author Comment

by:livewirewebsolutions
ID: 39975771
changing border="none"  to border="0" got rid of the white lines.
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Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

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