Solved

Outlook 2007 Contacts Issue

Posted on 2014-04-02
3
199 Views
Last Modified: 2014-04-02
I am using Outlook 2007 with several accounts including POP and Exchange.  While transferring all my data from one computer to another I've noticed some problems.

1- My contacts are in the Contacts folder but when I use the To, CC, BCC: they are gone.
2- All my distribution list (Names) will auto-populate when typing them into the To: box but they are not actually there (when I click on the + I get an error (The Name or distribution list has been deleted and is no longer a valid address Book entry.)  However, if I go to my address book and open the distribution list and click email it will populate properly and send to all on the list.
3- My Sent box is not populating with new emails (and I've sent hundreds of emails in the last week)

I've used the scanpst.exe/scanost.exe to no avail.  I've tried uninstalling Office and reinstalling it with no luck either.  It seems painfully obvious that I've got a corrupt file here but I still have a lot of functionality.  Is there anything I can do moving forward to restore or repair this file (.pst)?

Thank you in advance
0
Comment
Question by:lordzack
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 7

Accepted Solution

by:
CorinTack earned 500 total points
ID: 39972800
If you've tried the standard scan/repair options and they haven't fixed it, why not try creating a new pst to use, and importing the data from the old one into this new one. That should copy as much data as it can, and if there is something that is corrupt, then it will not copy over, as it won't be readable.
0
 

Author Comment

by:lordzack
ID: 39972901
That worked very well.  Thank you!
0
 

Author Closing Comment

by:lordzack
ID: 39972960
The solution was very easy thank you.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
This article describes a serious pitfall that can happen when deleting shapes using VBA.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question