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Windows SBS 2008 R2 Folder Redirection Issue reguarding My Documents Not Redirecting

Posted on 2014-04-02
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Last Modified: 2014-04-03
New Computer Operating System is  Windows 8.1 Pro
Old Computer Operating System is Windows XP Pro

I changed a client to a new computer and His "Documents" will not Redirect to the server \\servername\RedirectedFolders\username\My documents\

His "My Pictures" "My Music" and "My Videos" are all redirecting correctly

I've noticed from Win Xp to Win 8.1 the names of the doc folders have changed, I don't believe that should matter. any ideas on how to fix the My Document to redirect on the Server? GPO haven't changed.

Note We only have 2 computers with win 8.1 on our network the one listed above and one other, Everything including "Documents" is redirecting correctly. (the difference here is on hers she is a new hire and user was just setup with folder redirection enabled from the beginning.)
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Question by:DyingLife
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12 Comments
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 39975496
Make sure that the former XP user has ownership of the redirected folder and Full NTFS permissions on the server end.

Do you see any group policy folder redirection errors in the event log on the workstation? If so, please post the contents of the error message
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Author Comment

by:DyingLife
ID: 39975577
full permissions are set correctly on server end.


Details of event log

Log Name:      System
Source:        Microsoft-Windows-GroupPolicy
Date:          4/3/2014 9:48:52 AM
Event ID:      1112
Task Category: None
Level:         Warning
Keywords:      
User:          domainname\username
Computer:      username.domainname
Description:
The Group Policy Client Side Extension Folder Redirection was unable to apply one or more settings because the changes must be processed before system startup or user logon. The system will wait for Group Policy processing to finish completely before the next startup or logon for this user, and this may result in slow startup and boot performance.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>1112</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-03T14:48:52.991798600Z" />
    <EventRecordID>3168</EventRecordID>
    <Correlation ActivityID="{EAA47F34-6A28-4DA1-8B31-2EF955DB6601}" />
    <Execution ProcessID="9968" ThreadID="10032" />
    <Channel>System</Channel>
    <Computer>name.domainname</Computer>
    <Security UserID="S-1-5-21-705911451-870226504-1661489243-1136" />
  </System>
  <EventData>
    <Data Name="SupportInfo1">1</Data>
    <Data Name="SupportInfo2">4475</Data>
    <Data Name="ProcessingMode">0</Data>
    <Data Name="ProcessingTimeInMilliseconds">1234</Data>
    <Data Name="ErrorCode">1274</Data>
    <Data Name="ErrorDescription">The group policy framework should call the extension in the synchronous foreground policy refresh. </Data>
    <Data Name="DCName">\\servername.domainname</Data>
    <Data Name="ExtensionName">Folder Redirection</Data>
    <Data Name="ExtensionId">{25537BA6-77A8-11D2-9B6C-0000F8080861}</Data>
  </EventData>
</Event>

computer has been restarted multible times also ran a cmd comand gpupdate / force
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LVL 38

Accepted Solution

by:
Hypercat (Deb) earned 2000 total points
ID: 39975717
You could fix it manually - I've had to do this occasionally in the past with Windows 7 machines where the user's profile had previously been XP, especially when the profile was roaming.  I don't know if you're using roaming profiles, but if you are, that's another thing to check. The Windows 8.1 roaming profile is very different from XP and there is a registry change you need to make.  Let me know if you need that information and I'll look it up for you.

For the folder redirection, the registry location is:

HKLM\Current_User\Software\Microsoft\Windows\Explorer\User Shell Folders

The key you want to change is named "Personal" for some reason rather than "Documents."
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Author Comment

by:DyingLife
ID: 39975793
all the users on the network are using Local profiles only.

should the next step be to go to the redgedit on the server or workstation?
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LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 39975832
The regedit change I suggested above would be made on the workstation registry while the user is logged on.  Then you'd have to restart to make sure the registry entry takes effect the next time the user logs on.  This will fix the immediate problem.

It still remains a bit of a mystery as to why the group policy is not changing this entry automatically.  I would be inclined to run gpresult on the workstation also to see if there's any indication that the group policy isn't being applied properly to the workstation.
0
 

Author Comment

by:DyingLife
ID: 39975879
I'm following the path to
"HKLM\Current_User\Software\Microsoft\Windows\Explorer\User Shell Folders"

as you mentioned above and can't find it in my registry I have the following:

HKLM\Current_User\Software\Microsoft\Windows\CurrentVersion

or

HKLM\Current_User\Software\Microsoft\Windows\DWM

or

HKLM\Current_User\Software\Microsoft\Windows\Shell

or

HKLM\Current_User\Software\Microsoft\Windows\TabletPC

or

HKLM\Current_User\Software\Microsoft\Windows\Windows Error Reporting




I have ran a gpresult report its stored as an html file on my desktop do I need to make that file available to you?
0
 
LVL 38

Assisted Solution

by:Hypercat (Deb)
Hypercat (Deb) earned 2000 total points
ID: 39975892
Sorry - my bad!! I left out the Current Version part of the path:

HKLM\Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
0
 

Author Comment

by:DyingLife
ID: 39975941
its cool, found it. should Modify the "personal" and change it from

"%USERPROFILE%\Documents"

to

"%USERPROFILE%\My Documents"
0
 

Author Comment

by:DyingLife
ID: 39975943
or actually change to

"\\SERVERNAME\RedirectedFolders\USERNAME\My Documents\"
0
 

Author Comment

by:DyingLife
ID: 39975949
The "My Pictures" are redirecting correctly and the path in the registry looks like this

"\\SERVERNAME\RedirectedFolders\USERNAME\My Documents\My Pictures"
0
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 39975959
That's kinda weird....The "Personal" setting that I have seen that I know works is pointing to the actual path of the redirected folder, i.e., the path that you have in your post #39975943.
0
 

Author Comment

by:DyingLife
ID: 39976412
doing the manual fix as listed from post ID: 39975717 in combo with post ID: 39975892
using redgedit on the workstation worked!! excellent!
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