Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 25
  • Last Modified:

exchange 2003 / outlook 2003 cached exchange mode not updating calendar

When updating a calendar via mobile device.  The update is not making it to outlook when cached exchange mode is turned on.  This is happening to all users (outlook 2003 & 2007).  If I turn off cached exchange mode, all the events/appts show up.  

When cached exchange mode is on, I am able to delete an event via the mobile device and it will be removed from the calendar.  Also if I create an event within outlook on another computer and then pull up the calendar on another computer it will show up.   Seems to be just creating an event from a mobile device.   The events do show up in the OWA calendar and when cached exchange mode is disabled.

Thanks.
0
tiptechs
Asked:
tiptechs
  • 6
  • 4
1 Solution
 
tiptechsAuthor Commented:
i also tried deleting the ost file and recreating it.
0
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Hi

I have seen this behaviour when exchange is complaining about maximum folderviews, are there entries in the event logs??? Has to do with max objtFolder(s)
0
 
tiptechsAuthor Commented:
Hi.   I haven't seen anything in event viewer, but also haven't done any diagnostic logging either.    Also have not seen anything about the max folder views either.  

This may have been going on for awhile.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
Patrick BogersDatacenter platform engineer LindowsCommented:
Sorry for hardening but could you filter the log for Event ID: 9646 ?
0
 
tiptechsAuthor Commented:
I did locate a few of the 9646 events.  They are all talking about the same user-id.  This appears to be happening on all the IDs.   Let me know if this helps.

Thanks.
0
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Which OS are you using?
0
 
tiptechsAuthor Commented:
OS on the server is 2003 and the pc is xp.

thanks.
0
 
tiptechsAuthor Commented:
I tried to setup the diagnostic logging (not real sure which service this would fall under), but was unable to see anything informative show up.

also confirmed it was other users using office 2007 as well.  So the issue appears to be related to the exchange server.
0
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Ok, this looks like a 100% server sided error.
Based on the content of the 9696 error the resolution can be found in this Microsoft article. Read it here.
0
 
tiptechsAuthor Commented:
A rebooted the exchange server last night and that resolved the issue.  I will look into the microsoft article to see if it will resolve the issue.

Thanks.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

  • 6
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now