Joemt
asked on
SBS2011 - Added user from AD to Console w/ change user role for account - Now user email problem
SBS2011,
1. user was not listed in SBS Standard console. I wanted to assign computer and give remote access rights for web remote access.
WHat I did (per a document):
SBS console: used the "change user role for account". Added permissions (standard user) for the user.
Problem this caused:
User had 1.2 free of a 2GB mailbox....suddenly 5.8 gb over her limit.
1. What happened and how do I fix it???? These emails are critical as it is a law firm.
1. user was not listed in SBS Standard console. I wanted to assign computer and give remote access rights for web remote access.
WHat I did (per a document):
SBS console: used the "change user role for account". Added permissions (standard user) for the user.
Problem this caused:
User had 1.2 free of a 2GB mailbox....suddenly 5.8 gb over her limit.
1. What happened and how do I fix it???? These emails are critical as it is a law firm.
Adam Brown
Not exactly sure what happened there, but you should be able to remove the mailbox size limit from her account through the detailed options in the SBS console. Otherwise you can open the Exchange 2010 management console, find her mailbox, then go to the Mailbox Settings tab, then Storage Quotas. From there you can remove the setting to use default storage limitations and increase the storage quota for her. The issue might be that she has a lot of deleted items in her mailbox, or something like that that could be impacting her mailbox now.
ASKER
The send and delete folders are called out in the mailbox cleanup tools as being in the GB's. Nothing has changed when you look in the actual folders. I increased the mailbox size to 4 GB's.....no visable changes in the actual folders. I now up'ed the mailbox size to 8GB. I hate letting it run it's course. Once the mailbox size "changes " to the 8gb limit. I'm hoping we can see what is going on.
1. is there a method to force the change to the mailbox limit to take affect immediately?
2. Should I have used a different method to add an existing user from AD to the SBS2011 console
1. is there a method to force the change to the mailbox limit to take affect immediately?
2. Should I have used a different method to add an existing user from AD to the SBS2011 console
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