Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

SBS2011 - Added user from AD to Console w/ change user role for account - Now user email problem

Posted on 2014-04-02
3
523 Views
Last Modified: 2014-04-02
SBS2011,
1. user was not listed in SBS Standard console. I wanted to assign computer and give remote access rights for web remote access.

WHat I did (per a document):
SBS console:  used the "change user role for account". Added permissions (standard user) for the user.

Problem this caused:

User had 1.2 free of a 2GB mailbox....suddenly 5.8 gb over her limit.

1. What happened and how do I fix it????  These emails are critical as it is a law firm.
0
Comment
Question by:Joemt
  • 2
3 Comments
 
LVL 39

Expert Comment

by:Adam Brown
ID: 39973247
Not exactly sure what happened there, but you should be able to remove the mailbox size limit from her account through the detailed options in the SBS console. Otherwise you can open the Exchange 2010 management console, find her mailbox, then go to the Mailbox Settings tab, then Storage Quotas. From there you can remove the setting to use default storage limitations and increase the storage quota for her. The issue might be that she has a lot of deleted items in her mailbox, or something like that that could be impacting her mailbox now.
0
 

Author Comment

by:Joemt
ID: 39973290
The send and delete folders are called out in the mailbox cleanup tools as being in the GB's. Nothing has changed when you look in the actual folders. I increased the mailbox size to 4 GB's.....no visable changes in the actual folders. I now up'ed the mailbox size to 8GB. I hate letting it run it's course.  Once the mailbox size "changes " to the 8gb limit. I'm hoping we can see what is going on.

1. is there a method to force the change to the mailbox limit to take affect immediately?

2. Should I have used a different method to add an existing user from AD to the SBS2011 console
0
 
LVL 39

Accepted Solution

by:
Adam Brown earned 500 total points
ID: 39973333
The changes to mailbox limits should take effect automatically. What happened is probably that adding them to the SBS role implemented the storage limitation policies that are tied to the SBS role. You may need to also change the deleted items limits or the send/receive quotas on her mailbox. Might need to do that from powershell.

To be sure, open the Exchange Management Shell and run
get-mailbox <user> | select *quota*

 You can then change those with the set-mailbox cmdlet like so:

set-mailbox <user> -prohibitsendreceivequota <size limit>

Just put whichever quota name was set too low behind a - sign after the set-mailbox command and it will set it the way you want.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange Recieve/Send Connectors 6 32
Prepoluate a Global Access List in exchange 2013 1 19
exchange 2007, outlook 3 20
Single Record DNS Zones 9 18
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question