Internet explorer 11 crashes
Posted on 2014-04-02
I have a Dell Latitude 3330 Laptop running win 7 pro 64 and IE 11. Sudenly last week I started having trouble with IE and office 2013. When I open IE, it appears for around 15 sec. then crashes. There are no error messages. I have run virus scan - scanned the disk with another machine - and it was clean. I tried it on the admin account and adding a new user account and it happens there as well. It appears to be independent of User account.
As reguards Office, Outlook 2013 gives an error: "Cannot start outlook. cannot open the outlook window, The set of folders cannot be opened. The information store could not be opened"
These may be separate issues but they started at the same time.
In the windows logs I have quite a few errors under system events: 7000, 7001,7009, 10005.
I would appreciate any advice. My next step will be to wipe and reload and waste a license......I'd rather avoid this.