?
Solved

Adobe Reader XI takes several minutes to open

Posted on 2014-04-02
4
Medium Priority
?
461 Views
Last Modified: 2014-04-08
Hi,

I've had intermittent problems with this version of the reader. The program opens without any issues when logged in as the Administrator, but takes a very long time when in as the user. Short of giving the user full Admin control, does anyone have a solution to this.

Note: I've already uninstalled, rebooted and re-installed Adobe Reader XI once. Didn't change anything. Also I've tried disabling Protected mode. Again, no joy.

thanks,
Stephen
0
Comment
Question by:sdedola
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 97

Expert Comment

by:Experienced Member
ID: 39973632
Try installing from the full download file.   Uninstall Adobe Reader and restart the computer.

Go to:  ftp://ftp.adobe.com/pub/adobe/reader/ and then to the version 11 folder. Download the full version 11 file.  

Install again from the file and see if the result is improved. I have Adobe V11 reader at clients with Windows 7 Pro 64-bit machines and it opens fine.
0
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 39975525
If you’ve already uninstalled Reader, this may be caused by something that remains on the system when you uninstall Reader (e.g. settings or registry keys). Here is what I would do:

Uninstall Reader, then download Adobe's Cleaner tool (http://labs.adobe.com/downloads/acrobatcleaner.html) and run that. Reboot the computer, download Reader again and install.
0
 
LVL 1

Accepted Solution

by:
sdedola earned 0 total points
ID: 39975798
Hi All,

The issue turned out to be a DNS issue on my network, rather than an install issue. Thanks for your input.

Stephen
0
 
LVL 1

Author Closing Comment

by:sdedola
ID: 39985542
Solved myself
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Update 21-May-2015: I temporarily removed the source code and the code snippets to make major changes to the program. Regards, Joe INTRODUCTION This Article is a follow-up to the Article entitled How To Rename-Move a Batch of PDF Files Based o…
*Adobe Acrobat 9 was used for this article. Particular steps may vary depending on software versions. 1. Create a framework of your form in Word, leaving space where you’d ultimately like the Adobe fields to appear.  (Note: I use the blank lines …
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question