Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Adobe Reader XI takes several minutes to open

Posted on 2014-04-02
4
Medium Priority
?
476 Views
Last Modified: 2014-04-08
Hi,

I've had intermittent problems with this version of the reader. The program opens without any issues when logged in as the Administrator, but takes a very long time when in as the user. Short of giving the user full Admin control, does anyone have a solution to this.

Note: I've already uninstalled, rebooted and re-installed Adobe Reader XI once. Didn't change anything. Also I've tried disabling Protected mode. Again, no joy.

thanks,
Stephen
0
Comment
Question by:sdedola
  • 2
4 Comments
 
LVL 99

Expert Comment

by:John Hurst
ID: 39973632
Try installing from the full download file.   Uninstall Adobe Reader and restart the computer.

Go to:  ftp://ftp.adobe.com/pub/adobe/reader/ and then to the version 11 folder. Download the full version 11 file.  

Install again from the file and see if the result is improved. I have Adobe V11 reader at clients with Windows 7 Pro 64-bit machines and it opens fine.
0
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 39975525
If you’ve already uninstalled Reader, this may be caused by something that remains on the system when you uninstall Reader (e.g. settings or registry keys). Here is what I would do:

Uninstall Reader, then download Adobe's Cleaner tool (http://labs.adobe.com/downloads/acrobatcleaner.html) and run that. Reboot the computer, download Reader again and install.
0
 
LVL 1

Accepted Solution

by:
sdedola earned 0 total points
ID: 39975798
Hi All,

The issue turned out to be a DNS issue on my network, rather than an install issue. Thanks for your input.

Stephen
0
 
LVL 1

Author Closing Comment

by:sdedola
ID: 39985542
Solved myself
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

*Adobe Acrobat 9 was used for this article. Particular steps may vary depending on software versions. 1. Create a framework of your form in Word, leaving space where you’d ultimately like the Adobe fields to appear.  (Note: I use the blank lines …
*Adobe Acrobat 9 was used for this article.  Particular steps may vary depending on software versions. Adobe Acrobat has many, many variables that my be utilized to customize your forms for clarity and ease of use. The Form Editing Tool will be y…
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
In this fifth video of the Xpdf series, we discuss and demonstrate the PDFdetach utility, which is able to list and, more importantly, extract attachments that are embedded in PDF files. It does this via a command line interface, making it suitable …
Suggested Courses
Course of the Month20 days, 22 hours left to enroll

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question