Change Dell "ownership" title (BIOS screen) on laptop?
Hi,
We purchased some refurbished Dell Latitude D830 laptops. Upon boot, the BIOS/POST screen shows the previous owner's company name at the top of the screen. Have looked in BIOS (the field is there under system info but unchangeable), used Dell's CCTK utility (which can change Asset and Service tags but not Ownership), flashed newer BIOS, reset BIOS to defaults. Still have the old company's name on boot up.
Anyone know how to fix? BIOS shows it being called the "Ownership tag".
Thanks in advance for your help.
We purchased some refurbished Dell Latitude D830 laptops. Upon boot, the BIOS/POST screen shows the previous owner's company name at the top of the screen. Have looked in BIOS (the field is there under system info but unchangeable), used Dell's CCTK utility (which can change Asset and Service tags but not Ownership), flashed newer BIOS, reset BIOS to defaults. Still have the old company's name on boot up.
Anyone know how to fix? BIOS shows it being called the "Ownership tag".
Thanks in advance for your help.
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Used FTP link to find a utility called "asset.com" which gave me command-line options to change Ownership. Command syntax I used to remove the tag is "asset.com /o /d".
Also you can just go to the Dell Support page for the machine s/n and download it from there.
http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=R80775
As a former dell field tech.. they are pretty easy to use.. I would assume you have an older notebook? They have changed this when the switched away from the bios boot.
http://lists.us.dell.com/pipermail/linux-poweredge/2005-September/022733.html
If you're system is newer than a couple of years it probably will not work with this utility.
http://arstechnica.com/civis/viewtopic.php?f=8&t=1220431