Solved

printers won't redirect using RWW with SBS 2008 and windows 8.1 client

Posted on 2014-04-02
3
487 Views
Last Modified: 2014-09-15
Dear experts,

I have been challenged with an issue where printer redirection is not working properly via RDP sessions made using the RWW site.

I have setup 2 new clients on the domain using the SBS connect tool - one laptop and one desktop both with Windows 8.1 pro.  All connected fine and all working as expected.

Now, I take my laptop home and installed my printers that are in my home office. These are a Canon laser and a Samsung laser.  I can print locally via USB cable to both. All good so far.

I brought my laptop back into work and shared the Canon and Samsung printer.  I then went to the new windows 8.1 desktop and connected to the shared printers on the laptop. I did this so that the EXACT same printer driver was installed. I then deleted the printers from the desktop PC, leaving the driver package still installed.

So with both computers on the LAN, I went to the laptop and made a remote desktop connection to the PC.  Once I logged on, the printers redirected and I could see them in the list - perfect.

I took the laptop home, logged on to the RWW site and connected to the PC. But the printers did not redirect. (However the Microsoft XPS driver and Fax driver DID redirect)

So back in the office and on the LAN, I logged on to the RWW site from the laptop and connected to the PC - again, no printer redirection. And finally, I did a direct RDP connection and the printers did redirect.

During the RWW sessions I did make sure that the printer redirect box was selected.

If anyone can work this one out, you deserve a pension.

Thanks
0
Comment
Question by:tech53
  • 2
3 Comments
 
LVL 12

Expert Comment

by:Gary Coltharp
Comment Utility
Check the event logs for issues related to RDP or Terminal Services. Usually redirected printer issues will surface here and give you clues as to why they are not redirecting. Look on both the printer host machine and the client.
0
 

Accepted Solution

by:
tech53 earned 0 total points
Comment Utility
Thanks. The printing redirection still didn't work via rww. The only solution was to use a VPN tunnel and using an rdp session directly to the pc.
0
 

Author Closing Comment

by:tech53
Comment Utility
Resolved problem with workaround
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
At the beginning of the year, the IT world was taken hostage by the shareholders of LogMeIn. Their free product, which had been free for ten years, all of the sudden became a "pay" product. Now, I am the first person who will say that software maker…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now