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printers won't redirect using RWW with SBS 2008 and windows 8.1 client

Posted on 2014-04-02
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Last Modified: 2014-09-15
Dear experts,

I have been challenged with an issue where printer redirection is not working properly via RDP sessions made using the RWW site.

I have setup 2 new clients on the domain using the SBS connect tool - one laptop and one desktop both with Windows 8.1 pro.  All connected fine and all working as expected.

Now, I take my laptop home and installed my printers that are in my home office. These are a Canon laser and a Samsung laser.  I can print locally via USB cable to both. All good so far.

I brought my laptop back into work and shared the Canon and Samsung printer.  I then went to the new windows 8.1 desktop and connected to the shared printers on the laptop. I did this so that the EXACT same printer driver was installed. I then deleted the printers from the desktop PC, leaving the driver package still installed.

So with both computers on the LAN, I went to the laptop and made a remote desktop connection to the PC.  Once I logged on, the printers redirected and I could see them in the list - perfect.

I took the laptop home, logged on to the RWW site and connected to the PC. But the printers did not redirect. (However the Microsoft XPS driver and Fax driver DID redirect)

So back in the office and on the LAN, I logged on to the RWW site from the laptop and connected to the PC - again, no printer redirection. And finally, I did a direct RDP connection and the printers did redirect.

During the RWW sessions I did make sure that the printer redirect box was selected.

If anyone can work this one out, you deserve a pension.

Thanks
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Question by:tech53
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Expert Comment

by:Gary Coltharp
ID: 39975318
Check the event logs for issues related to RDP or Terminal Services. Usually redirected printer issues will surface here and give you clues as to why they are not redirecting. Look on both the printer host machine and the client.
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tech53 earned 0 total points
ID: 40016219
Thanks. The printing redirection still didn't work via rww. The only solution was to use a VPN tunnel and using an rdp session directly to the pc.
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Author Closing Comment

by:tech53
ID: 40322662
Resolved problem with workaround
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