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Sonos Player not working properly

Posted on 2014-04-02
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Last Modified: 2014-05-07
Hi Experts,

I implemented a new sonicwall NSA 220 W device a few days ago and now the users are having some issues with their sonos  player.

The player will start to play and then stop after a few minutes. The Sonos device is connected to the network by an Ethernet cable.

I have content filter enable on the WAN and LAN interface on the Sonicwall device.

Any ideas on how to fix this issue ?

Thanks
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Question by:Teavana
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by:carlmd
carlmd earned 2000 total points
ID: 39974537
You should insure that all required ports are configured on the Sonicwall for use by the Sonos player. The Sonos requirements are here:

https://sonos.custhelp.com/app/answers/detail/a_id/692

This should help you configure the ports.

https://www.sonicwall.com/us/en/support/2213.html?fuzeurl=https://www.fuzeqna.com/sonicwallkb/ext/kbdetail.asp?kbid=7712
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by:
Teavana earned 0 total points
ID: 39974763
Thank you for your help! I will try these steps and report back to you.
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by:Teavana
ID: 40037576
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by:Teavana
ID: 40046622
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