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Software update issue

Attached the screenshot. Software updates failing. Please help. I tried resetting the window update services but no luck.
afterwuinstallupdatefailedPNG.PNG
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venkatspb
Asked:
venkatspb
2 Solutions
 
venkatspbAuthor Commented:
Attached the screenshot. Software updates failing. Please help. I tried resetting the window update services but no luck.
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Cliff GaliherCommented:
What software are you running to manage updates? The failed update clearly lists the OS as windows 7, but the screenshot is not the built-in windows update/Microsoft update client.
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X_layerCommented:
We have same problem on machines. Try this:
stop windows updates service
delete c:\windows\softwaredistribution folder
run windows updates service
Then try again to install updates. But be warn that this will delete all history of installed updates.
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Santosh GuptaCommented:
hi,

please share windowsupdate.log under c:\windows
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venkatspbAuthor Commented:
This one i tried.. But no luck. Any more ideas.

Thanks
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Hassan BesherCommented:
make sure you're running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1
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venkatspbAuthor Commented:
Windowsupdate.log attached. Please check and provide a solution.

Thanks,
Venkat
WindowsUpdate.log
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Santosh GuptaCommented:
Hi,

As per logs, your machine is getting update from SCCM server. (192.37.116.71)

1. make sure "Background Intelligent Transfer Service" and windows update service is running fine.

2. run the Fix from microsoft http://support.microsoft.com/kb/971058
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venkatspbAuthor Commented:
Thanks
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