• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 145
  • Last Modified:

Software update issue

Attached the screenshot. Software updates failing. Please help. I tried resetting the window update services but no luck.
afterwuinstallupdatefailedPNG.PNG
0
venkatspb
Asked:
venkatspb
2 Solutions
 
venkatspbSenior Software EngineerAuthor Commented:
Attached the screenshot. Software updates failing. Please help. I tried resetting the window update services but no luck.
0
 
Cliff GaliherCommented:
What software are you running to manage updates? The failed update clearly lists the OS as windows 7, but the screenshot is not the built-in windows update/Microsoft update client.
0
 
X_layerCommented:
We have same problem on machines. Try this:
stop windows updates service
delete c:\windows\softwaredistribution folder
run windows updates service
Then try again to install updates. But be warn that this will delete all history of installed updates.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
Santosh GuptaCommented:
hi,

please share windowsupdate.log under c:\windows
0
 
venkatspbSenior Software EngineerAuthor Commented:
This one i tried.. But no luck. Any more ideas.

Thanks
0
 
Hassan BesherCommented:
make sure you're running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1
0
 
venkatspbSenior Software EngineerAuthor Commented:
Windowsupdate.log attached. Please check and provide a solution.

Thanks,
Venkat
WindowsUpdate.log
0
 
Santosh GuptaCommented:
Hi,

As per logs, your machine is getting update from SCCM server. (192.37.116.71)

1. make sure "Background Intelligent Transfer Service" and windows update service is running fine.

2. run the Fix from microsoft http://support.microsoft.com/kb/971058
0
 
venkatspbSenior Software EngineerAuthor Commented:
Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now