Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Software update issue

Posted on 2014-04-02
9
Medium Priority
?
136 Views
Last Modified: 2014-04-23
Attached the screenshot. Software updates failing. Please help. I tried resetting the window update services but no luck.
afterwuinstallupdatefailedPNG.PNG
0
Comment
Question by:venkatspb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 3

Author Comment

by:venkatspb
ID: 39974259
Attached the screenshot. Software updates failing. Please help. I tried resetting the window update services but no luck.
0
 
LVL 59

Expert Comment

by:Cliff Galiher
ID: 39974290
What software are you running to manage updates? The failed update clearly lists the OS as windows 7, but the screenshot is not the built-in windows update/Microsoft update client.
0
 
LVL 11

Assisted Solution

by:X_layer
X_layer earned 750 total points
ID: 39974309
We have same problem on machines. Try this:
stop windows updates service
delete c:\windows\softwaredistribution folder
run windows updates service
Then try again to install updates. But be warn that this will delete all history of installed updates.
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 13

Expert Comment

by:Santosh Gupta
ID: 39974449
hi,

please share windowsupdate.log under c:\windows
0
 
LVL 3

Author Comment

by:venkatspb
ID: 39974496
This one i tried.. But no luck. Any more ideas.

Thanks
0
 
LVL 6

Expert Comment

by:Hassan Besher
ID: 39974588
make sure you're running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1
0
 
LVL 3

Author Comment

by:venkatspb
ID: 39991167
Windowsupdate.log attached. Please check and provide a solution.

Thanks,
Venkat
WindowsUpdate.log
0
 
LVL 13

Accepted Solution

by:
Santosh Gupta earned 750 total points
ID: 39991299
Hi,

As per logs, your machine is getting update from SCCM server. (192.37.116.71)

1. make sure "Background Intelligent Transfer Service" and windows update service is running fine.

2. run the Fix from microsoft http://support.microsoft.com/kb/971058
0
 
LVL 3

Author Closing Comment

by:venkatspb
ID: 40016918
Thanks
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question