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Unable to update Cryptopolicy object in Windows Azure Active Directory

Posted on 2014-04-03
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Last Modified: 2014-11-12
We are in the process of moving our email to Office 365 using the Hybrid method.  This has been up and running without any problems for a couple of months now.  Two days ago I had to reboot the server that runs DIRSync and ever since then, every time there is a sync between our Active Directory and Azure we get the following error message.

"Unable to update this object in Windows Azure Active Directory, because the attribute [ProxyAddresses, Mail], is not valid. Update the value in your local directory services."

There are five errors all for a contact named Cryptopolicy.  I have found five different contacts with this name in AD under "Program Data\Microsoft\ADFS\....." so I guess these are the objects in question.  None of them have the ProxyAddresses or Mail attribute set.

Everything appears to be working OK but I am just wondering why for no apparent reason this error has started to appear and more importantly could it be caused by a more serious underlying problem.

many thanks for any information you may be able give on this.
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Question by:FC01
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Vasil Michev (MVP) earned 500 total points
ID: 39974584
Those should be excluded from dirsync, you have probably made some customization on the default filter rules.
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by:FC01
ID: 39975201
Hi Vasil

You are correct, I added a custom filter, this is obviously what caused the issue.  I have now amended the filter to include the problem contacts and the errors have stopped.  Thank you for  your help.
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