?
Solved

Outlook 2003 users can't see Free Busy Information in mixed mode Exchange environment

Posted on 2014-04-03
3
Medium Priority
?
399 Views
Last Modified: 2014-04-04
We have Ex 2003 servers and a couple of Ex2010 HubCAS servers kind of conexisting at the moment whilst we migrate.

We have new OL2003 users who cannot see any Free Busy data in their calendars, they receive the 'Free Busy Unavailable' message and when running the Test E- Auto Configuration I receive the following:

Attempting URL https://autodiscover.domainname.co.uk/Autodiscover/Autodiscover .xml found through SCP
Autodiscover to https://autodisconver.domainname.co.uk/autodiscover/Autodiscover.xml starting
GetLastError =0; httpStatus=200
Autodiscover to https://autodiscover.domainname.co.uk/Autodiscover/Autodiscover .xml Failed (0x80c8203)
Attempting URL https://cas1.domainname.local/Autodiscover/Autodiscover .xml found through SCP
Autodiscover to https://cas1.domainname.local/Autodiscover/Autodiscover .xml starting
GetLastError=12002; httpStatus=0
Autodiscover internet timeout against URL https://cas1.domanname.local/Autodiscover/Autodiscover .xml

And so on......

What I see in the Calendar for the 2003 calendars is 'Free/Busy information is not available'

Does there have to be a Replica of the Public folder on Ex2010?
0
Comment
Question by:CTCRM
3 Comments
 
LVL 15

Accepted Solution

by:
jrhelgeson earned 600 total points
ID: 39975307
Exchange 2003 looks to the Public Folder for its Free/Busy information.  Have those users had their mailboxes migrated yet?  If the mailbox still exists on the 2003 server then it should still pull the public folder info from the old PF server.

Have you created a new PF on the new exchange environment?

Also - Exchange 2003 doesn't support autodiscover.  I think we're dealing with 2 different situations here.
0
 
LVL 44

Assisted Solution

by:Amit
Amit earned 600 total points
ID: 39976560
Best option is to move to Outlook 2010 or above. outlook 2003 is not a recommend client for Exchange 2010 and known for various issues with Exchange 2010. It is now more than decade old and Exchange is now totally redesigned.
0
 
LVL 2

Author Closing Comment

by:CTCRM
ID: 39977415
Thanks Guys, Free/Busy has started working for those 2003 clients, not sure why as I didn't make any changes. However, a full migration is long over due and should pushed out.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question