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RDP - Encryption Error

Posted on 2014-04-03
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Last Modified: 2014-04-06
RDP - Encryption ErrorThese are some of the user’s details

1. This happens when connecting via VPN, as well as with out
2. This user is getting kicked out of his RDP session 20+ times per day
3. He is connecting to a Windows 7 computer, from a Windows 7 computer, probably 64 bit   but I’m not positive.
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Question by:kennethjk
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LVL 54

Accepted Solution

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McKnife earned 500 total points
ID: 39975619
Is The connection  stable? Have him ping the target constantly to find out.
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Author Comment

by:kennethjk
ID: 39975711
I am waiting on the users reply; this is affecting 3 different users and is a very high priority : (
Thanks for your help on this
Ken
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LVL 54

Expert Comment

by:McKnife
ID: 39975754
To further expand: Normally this could be only network connectivity errors. Either their connection is unstable (WLAN/UMTS?) or some hardware component (switches) is faulty.
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Author Comment

by:kennethjk
ID: 39976007
We are looking at what servers this is happening on as to nail down any consistencies, will let you know more when info is available
Thanks
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Author Comment

by:kennethjk
ID: 39981343
I've requested that this question be closed as follows:

Accepted answer: 0 points for kennethjk's comment #a39976007
Assisted answer: 500 points for McKnife's comment #a39975619

for the following reason:

Thanks so much
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Author Closing Comment

by:kennethjk
ID: 39981344
Thanks so much

Ken
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