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Android phone not syncing with Google+ calendar correctly

Posted on 2014-04-03
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2,195 Views
Last Modified: 2014-11-12
Hi,

I have a Samsung Galaxy S4 and I cannot get my Google+ calendar and my phone calendar to sync properly. When I create an event in g+ on the web browser, it automatically updates and syncs to my phone. But when I create an event in my phone calendar it does not sync to the online g+ calendar. Additionally, all of the events already in my phone calendar are not showing up in the g+ calendar. It may sound minor, but I do not want to have to always create events in a web browser, I want the option of going back and forth between the two, especially if I'm not at my desk.

I am signed into my g+ account on my phone, and it is clicked and linked to my phone calendar. Everything is set to sync. I read another question and review on here that steveriley1310 posted titled "google calendar sync to android phone". I have downloaded the iCal app and imported/exported the files. This did nothing.

I have also read the Google sync topic website, which didn't help either. (https://support.google.com/calendar/topic/2586645?hl=en&ref_topic=13950)

I have made sure that every calendar is visible on my phone. I know it is working at least half way because it will show events created in g+ on my phone, just not the other way around. I have also downloaded the Google calendar onto my phone. It has the same problem. Everything that is in my Samsung phone calendar shows up in the Google phone calendar, events created online show up in the Google phone calendar as well. But events created in Google phone calendar (as well as Samsung phone calendar) do not show up online.

And I have gone through the Google troubleshooter menu.
"For users of Ice Cream Sandwich and above (4.0+), please also make sure that:
    Mobile data is turned On for your device in Settings > Data usage.
    You’re not hitting any mobile data limits (go to Settings > Data usage > Set mobile data limit and view the graph there).
    In Settings > Data usage > Calendar that Restrict background data isn’t checked (having this option selected will restrict the Calendar app from only updating when it’s open. You’ll need to open the app, tap Menu > Refresh, and leave the app open to sync every time you want to view updated events)."
All of this is up to date on my phone.

Something must be partially set up correctly because it syncs one way, just not the other.

Any help/advice is greatly appreciated! Thanks
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Question by:Kristina
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Accepted Solution

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Kristina earned 0 total points
ID: 39975824
I figured out the problem. First I did this:

"The following steps may result in the loss of any unsynced data. Any event information that can’t be viewed on Google Calendar on the web will be lost, such as device-specific features like notes and photos.
We recommend proceeding with these steps only if the above steps don't resolve the issue.

    Open your device’s Settings.
    Select Applications, then All.
    Select Calendar Storage.
    Select Clear data. Answer OK when prompted.
    Turn Calendar sync off and on in Settings > Accounts > Google > [your affected account], or from within the app using Menu > Refresh on newer devices. If you receive an error message upon opening the Calendar app, close and re-open it to re-activate sync."

This cleared out all of my calendar info and I had to reset it. I clicked on the appropriate calendars to view and then synced. I have several calendars to choose from, because there are several email accounts associated with my phone.

I did trial and error to figure out which calendar I needed to actually be posting the events in (screenshots). I found the appropriate calendar that is linked to my phone and my g+ account. Now I can create events on my phone and they show up on g+ on the computer. It is not instantaneous, and the formats are a little different. For instance, if the event is created online, it appears different on my phone than an event created on my phone. But that's okay, I can live with that.
Screenshot-2014-04-03-10-31-56.png
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