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Add domain user permission to use Local System account in service

Posted on 2014-04-03
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Last Modified: 2014-04-08
I have a program that installed a service and a program onto a Windows 2008R2 server.  The service is set up with the Log On tab set to Log on as: Local System account.

When I log onto the server as the user that I did the install with (domain/administrator) I can run the program with no problems.  If I log on as a different domain/admin account, the program gives me an access error.

I don't know how the Local Accounts work with Windows (obviously), but is there a way to add the security group "Domain Admins" to the Local System account?  

The software company hasn't been helpful with their responses, but they said I could change the radio button from Local System to This account: and specify a username/password.  But, I can only add a user, not a group.  So how can I add all domain admins to that user account so any administrator can run the program?
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Question by:LogisticsOne
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5 Comments
 
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Expert Comment

by:McKnife
ID: 39975814
Further ask them. They have to supply answers that work for you.
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As for your question: you would first need to understand how that software works and share it here - no advising possible for now.
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Accepted Solution

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LogisticsOne earned 0 total points
ID: 39976018
Turns out that security groups had nothing to do with it.  The program was accessing files in the program files (386) directory, so I had to lower the UAC for the desired user.
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Expert Comment

by:McKnife
ID: 39976038
If we lower UAC, we don't get access at files, sorry. Please explain in detail, so you can be helped out. Maybe you think it is solved simply because you are using an admin user. Try a restricted user and lowering UAC will have no effect on file access.
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Author Closing Comment

by:LogisticsOne
ID: 39985549
No one answered my question, and my solution didn't really have anything to do with the original question.
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LVL 56

Expert Comment

by:McKnife
ID: 39985568
I really wonder why you are not interested in a solution. I mean, you are, that's why you are here, but why did you ignore my last comment?
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