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Wyse s50 SXO thin clients cannot upgrade

Posted on 2014-04-03
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Last Modified: 2014-06-27
Hi,

Have just incorporated a new company on to our network who had no budget for new equipment so have inherited around 30 Wyse S50 SXO Linux thin clients.

The terminals are configured to connect to the previous IT support companys dhcp server where they got the config from. This is no longer available and the terminals just hang before eventually trying to launch an rdp session which we cannot edit. There is no reset button so tried the G command to reset but no luck on any of them.

Have never used Wyse before so what are my options. Ideally I would like to flash them with the latest build for this model (from 2011) and have them boot in standalone mode so we can configure IP and rdp.  For the small number we do not really want to invest in Wyse management software unless no other option. Tried configuring a laptop with the same address as the dhcp server it used to contact and ran tftp32 dhcp/tftp server to try and get them to connect and put the latest image in the ftp directory but although it gets a dhcp address I am unsure how to push an image to it.

Any help much appreciated.
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Question by:ncht
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Expert Comment

by:e444had
ID: 40117810
hi ncht,    You are in a tight spot.  I really gets me when companies like Wyse make it mandatory for you pay for managing their products (that you have already paid for) or like Panologic that make you buy their products, manager AND yearly licensing to use their zero clients.  Like I found out last year when someone like Panologic goes under and your license comes up for renewal, you are left high and dry with a bunch of shinny paperweights.   So my new thin client purchases I make sure the company has no annual running costs or management fees and even gives me updates out of support.

With the Wyse thin clients I have I was able to download 2 or 3 different USB utilities which allowed my S50 to boot to a utility mode, and then in turn I was able to do actions like reset, or upgrade the firmware.   What I do not recall was if I needed a newly purchased serial# to get a free account and access to those utilities.

In your situation there maybe some other venue to try.  Maybe a repurposing option? Last year I downloaded a demo kit  of a software called NoTouch which can be installed on PCs, laptops and even thin clients.  This worked for me where I hit a brick wall with other options the demo came with 2 free licenses and their management software. Hope you can get them up and working.
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Accepted Solution

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ncht earned 0 total points
ID: 40118125
e444,
Thanks for the comment - I agree totally.  Tried different USB utilities but in the end managed to get some to upgrade by setting up an ftp server with the same ip as they were configured to previously. Even then the latest rdp client we could put on would not support the broker redirection on the rds farm and we had to drop the MTU settings over our vpn's just to get them connecting reliably.   Decided to replace some of our thick PCs in the main office and rebuilt the recycled ones with Win 7 thin build and deployed them. Much better and will bin the S50's.
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Expert Comment

by:e444had
ID: 40118169
Thanks for the response that was a great work around you achieved with the ftp server deploying the firmware!

There is always ebay!
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Author Closing Comment

by:ncht
ID: 40161947
Found a work around.
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