Outlook Calendar Item Does not Sync with iPhone/iPad2
Posted on 2014-04-03
Ok, I've been working this one for a while... I have a user with an iPhone and iPad setup to sync mail, calendar and contacts from our Exchange 03 server. An meeting is created in Outlook and it sync's with the two devices. Later, there's a change to the meeting date/time/location. The changes are made in Outlook and show up on the Outlook calendar (and OWA) but the new changes do not sync with the iPhone or iPad...they still show at the original time. So far it seems limited to this one user.
-Soft and Hard Reset of the iPhone and iPad.
-Made sure both devices are running current iOS version.
-Deleted and forced OST file to recreate.
-Set user to NOT use Cached Exchange mode.
-Cleared out delegates and added them back.
-Made sure Exchange 03 is running current SP's and updates.
-Deleted user mailbox after exporting maibox items.
-Created new mailbox and associated with user then imported old mailbox items.
This happened, seemingly to random events. Some events have invitees and others do not. Events are created primarily by his Exec. Assistant who is a delagate with Editor privilages to his Calendar and Inbox.