Issue attaching documents in Outlook
Posted on 2014-04-04
A colleague of mine is using Outlook 2010 sp 2 and we have exchange 2010 for our mail server. Recently he has been experiencing issues attaching documents to emails. Sometimes when he tries to attach, the system will fail to attach anything. The issue is intermittent and only seems to occur when the compose message window has been open for a while. It also often occurs when replying or forwarding an email that had an attachment - when he tries to remove the attached file and add his own attachment the system will not recognise his attempt to attach. It is very tedious and causes him to have to copy and paste the email to a new message window each time this occurs.
any advice welcome. thanks,