Solved

HP Touchsmart 300 - random shutdown

Posted on 2014-04-04
2
418 Views
Last Modified: 2014-05-08
This unit works fine, sometimes all day then fails to boot up, with no video at all. When restarted it asks whether to start normally or run startup repair, or has no video. Looking at Event Viewer I see the message..............
//./root/CIMV2
   SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
   0x80041003
What does this mean in English?
0
Comment
Question by:atayqed
2 Comments
 
LVL 9

Accepted Solution

by:
nick2253 earned 500 total points
ID: 39978563
Basically, it's a filter message that shouldn't be showing up in the event viewer in the first place.

This should fix that problem for you:

http://support.microsoft.com/default.aspx?scid=kb;en-US;2545227
0
 
LVL 1

Expert Comment

by:boac
ID: 39986038
While the error is accurately addressed by the previous comment, the underlying issue appears to be a possible memory or VRAM issue.

This can be tested with Memtest found here:
http://www.memtest.org/

Hopefully it's the RAM and not the video RAM. The RAM can be replaced and an upgrade never hurts.

You can find the specific type of memory needed from inputting your model at the following site:
www.crucial.com

If you're unfamiliar or would rather not replace the RAM a video on how to disassemble the casing to get at it can be found here:
https://www.youtube.com/watch?v=jbctt8crsV8

Sometimes simply reseating the memory can correct this issue if a stick has come loose.

Hope this helps and good luck!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
PCIe NVMe SSD boot issues for windows 10 11 122
API for Viber/Whatsup/etc 3 72
Dell Optiplex 5040 Blue Screens 25 165
Can This PC Run OverWatch 7 88
Article by: SHIELD1
The 5 R's 1. Repair 2. Restore 3. Reinstall 4. Remote admin 5. Run away OK so I'm not the most skilled engineer around but I definitely have an abundance of experience: electronic repairs since I was 13 and PC and computer hardware repair…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now