Solved

Removal of optional windows updates

Posted on 2014-04-04
5
185 Views
Last Modified: 2014-04-21
By mistake I installed the optional windows update of a Bluetooth card on my notebook. Now the Bluetooth card does not work and I really dont want to redo the entire OS. Is there a way to remove this optional windows update? Im running winodws 8.1
0
Comment
Question by:IT_Fanatic
  • 3
  • 2
5 Comments
 
LVL 53

Expert Comment

by:McKnife
ID: 39978483
Open device manager and roll back the driver.
0
 

Author Comment

by:IT_Fanatic
ID: 40012745
That did not work. I had to reinstall the OS as Microsoft told me you cannot remove optional updates,
0
 

Author Comment

by:IT_Fanatic
ID: 40013623
I've requested that this question be closed as follows:

Accepted answer: 0 points for IT_Fanatic's comment #a40012745

for the following reason:

Closing it as the solution was provided by Microsoft but unfortunately its not what I wanted to do in the end.
0
 
LVL 53

Accepted Solution

by:
McKnife earned 500 total points
ID: 40013601
Please note that what you took for an answer is incorrect. Either the MS guy did not know his stuff or you got him wrong.
Microsoft's updates sometimes cannot be removed, so far it is correct. But I have removed drivers that came with windows update doing a simple rollback as described.

Even if for your device a rollback was (for whatever reason) not offered, a reinstall could have been avoided if you had given feedback here before that move.
0
 

Author Closing Comment

by:IT_Fanatic
ID: 40013624
I know the rollback driver feature works. I'm guessing I came across one of those updates that was not reversible
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Using the Hyper-V Manager requires administrator rights. This guide shows how to add shortcuts and Start Screen tiles for normal users to quickly connect to local virtual machines rather than using the recommended Remote Desktop connection.
I have published numerous articles here at Experts Exchange that present programs/scripts written in a language called AutoHotkey. Each of those articles has a brief paragraph describing where to download the product and how to install it. I have al…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now