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Removal of optional windows updates

Posted on 2014-04-04
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Last Modified: 2014-04-21
By mistake I installed the optional windows update of a Bluetooth card on my notebook. Now the Bluetooth card does not work and I really dont want to redo the entire OS. Is there a way to remove this optional windows update? Im running winodws 8.1
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Question by:IT_Fanatic
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LVL 54

Expert Comment

by:McKnife
ID: 39978483
Open device manager and roll back the driver.
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Author Comment

by:IT_Fanatic
ID: 40012745
That did not work. I had to reinstall the OS as Microsoft told me you cannot remove optional updates,
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Author Comment

by:IT_Fanatic
ID: 40013623
I've requested that this question be closed as follows:

Accepted answer: 0 points for IT_Fanatic's comment #a40012745

for the following reason:

Closing it as the solution was provided by Microsoft but unfortunately its not what I wanted to do in the end.
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Accepted Solution

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McKnife earned 500 total points
ID: 40013601
Please note that what you took for an answer is incorrect. Either the MS guy did not know his stuff or you got him wrong.
Microsoft's updates sometimes cannot be removed, so far it is correct. But I have removed drivers that came with windows update doing a simple rollback as described.

Even if for your device a rollback was (for whatever reason) not offered, a reinstall could have been avoided if you had given feedback here before that move.
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Author Closing Comment

by:IT_Fanatic
ID: 40013624
I know the rollback driver feature works. I'm guessing I came across one of those updates that was not reversible
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