Solved

Unexpected system shutdown

Posted on 2014-04-04
8
357 Views
Last Modified: 2014-04-07
Windows 2003 WSUS, which is hosted on Windows 2012 H-V server, reboots every day at the same time.

Event Type:      Error
Event Source:      EventLog
Event Category:      None
Event ID:      6008
Date:            4/4/2014
Time:            5:17:42 AM
User:            N/A
Computer:      WSUS
Description:
The previous system shutdown at 5:14:21 AM on 4/4/2014 was unexpected.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: de 07 04 00 05 00 04 00   Þ.......
0008: 05 00 0e 00 15 00 56 01   ......V.
0010: de 07 04 00 05 00 04 00   Þ.......
0018: 0c 00 0e 00 15 00 56 01   ......V.

Any clue, suggestion, ideas..?
Thank you.
0
Comment
Question by:cohhelp
8 Comments
 
LVL 2

Expert Comment

by:pablito70
ID: 39978630
Have you some processes or scheduled taksk that run around time server reboots ?

Did you check on Event Viewer if there are warnings or errors related to hardware failure ?

At first looks seems RAM or Mainboard not function properly but if the server reboots daily at same time may be other issues.

HTH
0
 
LVL 9

Expert Comment

by:michaelaknight
ID: 39978642
I'd like to see more than one example from event viewer just to verify the timestamp each day.
0
 
LVL 36

Expert Comment

by:Mahesh
ID: 39978687
How many VMs do you have on Hyper-V physical host ?

Any other VM also getting same issue ?
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Author Comment

by:cohhelp
ID: 39978728
1. The H-V hosts 10 VMs, no one is getting same issue.

2. At 5:15:00 AM everyday on all servers runs scheduled Sophos AV am scan, a pm scan - runs at 5:15:00 PM
0
 
LVL 36

Accepted Solution

by:
Mahesh earned 500 total points
ID: 39978740
You can stop AV scan at morning on affected server and check if it works

If it works then you can check AV logs what could be the wrong
0
 

Author Comment

by:cohhelp
ID: 39978743
Event Type:      Error
Event Source:      EventLog
Event Category:      None
Event ID:      6008
Date:            4/3/2014
Time:            5:17:24 AM
User:            N/A
Computer:      WSUS
Description:
The previous system shutdown at 5:14:26 AM on 4/3/2014 was unexpected.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: de 07 04 00 05 00 04 00   Þ.......
0008: 05 00 0e 00 15 00 56 01   ......V.
0010: de 07 04 00 05 00 04 00   Þ.......
0018: 0c 00 0e 00 15 00 56 01   ......V.
0
 

Author Comment

by:cohhelp
ID: 39978758
Disabled the AM scan.
0
 

Author Closing Comment

by:cohhelp
ID: 39983601
48 hours later the scan was enabled, no shutdowns so far.
Thank you
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Case Summary: In this Article we introduce the new method to configure the default user profile using Automated profile copy with sysprep rather than the old ways such as the manual copy of a configured profile to default user profile Old meth…
Remote Desktop Protocol or RDP has become an essential tool in many offices. This article will show you how to set up an external IP to point directly to an RDP session. There are many reasons why this is beneficial but perhaps the top reason is con…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now